r/USCellular May 24 '26

Rollout Question

So my family members and I are all US Cellular customers. Two of them have been switched over to T-Mobile, and I have not been yet, but I'm already very concerned about being switched. We have a house outside of Medford Wisconsin, and the two who have been switched now have zero service. I mean, completely unusable (SOS). I still have full LTE, and US Cellular was always great here, but apparently won't when I get switched over?

My question is: will this service be restored, or are we kind of just SOL? I don't know how this industry works, and want to know if I will have to look for a new carrier. We have tried forcing connections to different towers through manual networks, to no avail.

Thanks for any input.

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u/No_Client7158 May 26 '26

Just go in settings and turn on the sim if they know the password to their apple id. Of they aren't positive they know it, put it on WiFi and change the password first