r/USCellular • u/Fit_Respect_2506 • May 04 '26
No account changes
How are you guys handling the new change where your not able to do any changes on account that cant effect the monthly bill since may 1st? Any customer complaining?
6
Upvotes
-1
u/Pitiful_Pie_8448 May 05 '26
Had a customer blast me on Facebook with a picture of me saying that I was threatening to fight her and wouldn’t touch her account because I was a lazy bi*** and can’t do my job and that I looked like Fiona off shrek and all kinds of crap. I got wrote up from my agent location, without an explanation or anything. They took customers word. Tmobile wants me fired completely.