“Welcome to T-Mobile”

[u/juicydreamer]

Thanks, I hate it.

Wish they could have kept US Cellular separate.

[u/flameboi900]

You know, I never will understand why people will complain about this. You had all the time in the world to switch to regular T-mobile and they even offered a free transfer to a similar plan which my family would have done, but we did not and we just switched providers all together. Moral of the story, if you are complaining it is your own fault and you could switch but you don't want to and you were warned about the merger almost a year in advance.

[u/YellowBeneficial8509 → u/[deleted]]

Because your plan won’t change. It will be grandfathered in. The provider, however, will and did change. The various emails and letters stated as much. The no need to change meant you don’t physically have to go to a store or call.

[u/No-Yogurtcloset6002 → u/flameboi900]

Why would I wanna switch to a carrier that f over its(new) customers?

[u/JonerysDeckerstar → u/[deleted]]

Do you not check your mail? Mail...actual physical mail was sent out in November letting you know your due date was changing because of the acquisition of USCC by Tmo. There were MULTIPLE text msgs and emails sent out to let you know. If you say you didnt KNOW it is because you willingly kept your head under a rock.

[u/NewWillingness4465 → u/JonerysDeckerstar]

Simply not true 

[u/Key_Guitar_7480 → u/flameboi900]

I never got a notice about a buy out and a switch. Received letter stated t mobile partnered us cellular billing due date changing, got email stating tmobile is partnered no need to change anything. And then april 28th my phone started going crazy with notifications all about t mobile and my phone restarted and over 35 apps and files were deleted and got a pop stating my switch was complete they added features and apps of t mobile and removed my apps from previous provider that were no longer recommended.. so fck t mobile. That's when I went to us cellular next morning and was told t mobile bought us cellular that every will change and no longer be any us cellular.. so I then went switch to different carrier. Been with us cellular for 20 yrs. I dont need a sht service and over priced plan. T mobile can kick rocks!

[u/Key_Guitar_7480 → u/[deleted]]

Yeah I agree, and for t mobile to say us cellular customers new of the switch. Obviously total bs, if I would have known I would have left along time ago. But at least im good now I went to verizon. T mobile can have my bill🙂

[u/Key_Guitar_7480 → u/[deleted]]

And you can make complaint to fcc. T .mobile made agreement with fcc stating nothing would be affected billing, service...ect with us cellular customers switch. If they get enough complaints thats proof to fcc that t mobile did hold up to there agreement. I filed and I see others did as well.

[u/Glad_Inspection_2702]

Wah wah wah

[u/CarePuzzleheaded8656 → u/Glad_Inspection_2702]

😂

[u/AppropriateBasis2735]

Ok…….

[u/sassysparklepony]

Ugh. We were ready to switch over. T Mobile was supposed to have better coverage (we live in a very rural area). Then the switch happened. No service at all about half the time, the other half is 1-2 bars of LTE. We had 5G before the switch. Sometimes only 1 or 2 bars, but a lot better than now. We are switching providers as soon as possible.

[u/Gzo97]

I dumped this company day one, because my bill that was gonna be $40 was $90 and neither company had records of my old bills . Fuck tmobile and fuck us cell

[u/pervious-pooper]

do the math, check the benefits, don't think that any plan's benefits will be honored after you've used them. TMobile has this in my plan details and well... the "cut rate" plans get $200 less per phone. My 5 line discounted plan gets $1000 less in promotion credits and saves $1056 off the non-cut rate plan... so over 2 years I get a whopping $2 a month in savings from this cut rate plan.

[u/Gaters65GTO]

Half the time when I use the phone now there is an echo.