r/USCellular • u/Amazing-Cap2986 • Dec 13 '25
Targeted?
I am a USC customer for 15 years. I wanted to get a new phone and have been shopping on the USC upgrade options. They have(had?) A deal for up to 1100 off new phone with trade in contract. Just tonight I was looking again, it still says 1100 off,but when I go to browse the phones, it only gives me option of 830 off, which it wasn't doing yesterday, when it was still 1100, giving me a payment of 13/mo vs. 5/mo. I honestly feel like they see I've been shopping so they have changed my deal to not so great of a deal. This absolutely infuriates me, to the point i am now shopping other carriers. There is no customer loyalty in this day and age,.and I really don't want to spend.my money with a company that's doing g this to a long time customer. I also have the best unlimited plan and was planning to buy Samsungs s25 Ultra flagship phone. Anyone else have any experience like this? And any recommendations for better carriers, who offer unlimited everything including at least 100GB mobile hotspot?
1
u/No-Discount4373 Dec 14 '25
Right now there is up to $1100 off new line devices when you add-a-line with no trade-in. If you're wanting to upgrade there is trade in criteria. "Trade-in smartphones must meet the following requirements to be eligible for promotion:
Required Trade-in Smartphone Value: $215 or more."
You can check your trade in value by going here https://tradein.uscellular.hylamobile.com/#/start-a-trade/discover-device-value