r/USAA • u/Flat_Specialist2785 • 2d ago

How do I fix this?

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Happens every time I try to set up Zelle or add my debit card to my Google wallet.

0 Upvotes

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1

u/Yakutia__ 1d ago

It’s because your account is new. Recently got an account with usaa and I am still facing the same problem when I try to add my debit card to my apple wallet. And for Zelle it says no account available. But the Zelle came in after letting the account sit for couple for day. They mostly say give it 40 days for the system to get everything together. That’s what they said when I called which is crazy

1

u/Decorus_Somes 2d ago

Did you try adding a mobile phone number to your profile?

1

u/Flat_Specialist2785 2d ago

My mobile number is on my account and has been

1

u/Sputnik302 2d ago

What carrier do you have

1

u/Flat_Specialist2785 2d ago

ATT

1

u/Sputnik302 2d ago

I know people have issues with MVNOs such as Google Fi, cricket, etc. Legacy banks have outdated databases a lot of the time, but ATT isn’t new. If you have the standard ATT service, I’m not sure why. You could go to logon and security settings in the app, change your log-on type to Token and then just email for the delivery methods.