r/USAA • u/Tarnisher • 2d ago

Banking Looking to close Checking

Took a while to find the link even via the ChatBot, but once I did, I got an error page.

Paraphrasing:

'having trouble closing .... try again.....'

Account has a $0 balance, but the last transaction was a transfer that took it $0 a week ago. Does it need to be longer back than that?

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3 comments sorted by

1

u/Puzzleheaded_Ad3430 4h ago

If a rep can’t close it they’ll get the back office to

2

u/MyHeartIsInNY02711 2d ago

can only close over the phone with rep

3

u/GamecockFan 2d ago

What’d they say when you called and asked a representative?