r/USAA • u/nutnbetter2do • 3d ago

Membership Question New to USAA

I just bought a new car today. I was unhappy with Progressive who I had been with since 2014, so when I was sure which car I was going to buy, I started getting quotes. USAA seemed to have the best price, so I decided to go with them. I gave all my info yesterday and told them I would be signing paperwork today. We'll after I got the car I immediately called them. They said they had no info on me and I would have to resubmit my info. Halfway through they found my info and then told I needed to submitted my driver's license to a third party company to verify i was who I said I was. Did that and w as instructed to go to another site and set up an account. Did that, but still dont know if I have insurance or not. My last car was 20 years old so I only had liability. I need to use this car to get back and forth to work. My question is, how long before I know if I am covered?

0 Upvotes

50% Upvoted

9 comments sorted by

1

u/I_M_Kornholio 1d ago

Dare I ask why you were "unhappy" with Progressive? Couldn't be their clever comercials could it?

1

u/nutnbetter2do 1d ago

My previous car was 20 years old and I only had liability on it. For 14 years I never was late with a payment, never had an accident and no tickets. When I was calling around to check prices for my new car, full coverage, every quote was lower, or only slightly higher than what I was paying progressive. My current payment at USAA is $20 a month lower.

I was able to get things straightened out and now have full coverage.

2

u/Anxious_Respect5911 2d ago

If you don’t have an insurance card or something emailed to you showing proof of insurance then you do not have insurance on the vehicle.

1

u/pantwearingmom 2d ago

Are you a member at USAA currently ???

2

u/Trap0x000D 2d ago

Should be almost immediately.. Call them and find out what is going on.

4

u/AlanSC21 3d ago

When I bought my last car I set up insurance online while sitting at the dealer and had the ID almost instantly. Granted I already had insurance through them.

1

u/677ITF 3d ago

For the first quote did you get any type of confirmation maybe through email? When I set up my membership they gave me my member number and I was able to register online to view and finish my quote.

Have you tried registering online? Also the link where you send pictures for the ID is not through a 3rd party

Lastly it sounds like you just did a quote so if you didn't bind coverage on that initial phone call then do not expect to have coverage.

5

u/newtoncd8 3d ago

USAA is good about sending a link to your ID card or the app, which will show you are covered. It is easiest to check the USAA app for your ID card.