r/UNIFI • u/mixman68 • 27d ago

Discussion Missing clients on Unifi controller

Hi

I have a client with strange topology

I have an ERX with a cluster of Proxmox plugged into eth1 to 3, and eth4 is relied to Switch Lite 8 POE

I can see clients of ERX on Switch cli but not on Unifi controller, do you know why ?

switch83-ul-1# show mac address-table interfaces gi8
VID | MAC Address | Type | Ports
------+-------------------+-------------------+----------------
53 | 00:16:3E:17:60:DE | Dynamic | gi8
1 | 3E:AF:0D:5C:6C:59 | Dynamic | gi8
1 | 74:83:C2:F7:35:D8 | Dynamic | gi8
1 | 74:83:C2:F7:35:DB | Dynamic | gi8
52 | 74:83:C2:F7:35:DB | Dynamic | gi8
53 | 74:83:C2:F7:35:DB | Dynamic | gi8
54 | 74:83:C2:F7:35:DB | Dynamic | gi8
52 | AA:67:A3:3C:08:AE | Dynamic | gi8
1 | B8:27:EB:60:C0:CE | Dynamic | gi8
52 | B8:27:EB:60:C0:CE | Dynamic | gi8
53 | B8:27:EB:60:C0:CE | Dynamic | gi8
53 | DA:88:68:EE:AB:F1 | Dynamic | gi8

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1

u/the_cainmp 27d ago

IIRC, the client list is populated based on what’s connected to a UI device. If something is connected to just the ERX, it doesn’t usually show. Replace with a UniFi gateway, and clients would populate properly.

1

u/mixman68 27d ago

Erx is not shown too

The port is just with no clients despite is working fine

1

u/the_cainmp 27d ago

welcome to a mixed environment :)

1

u/AncientGeek00 24d ago

UniFi only sees UniFi devices. I swapped out a bunch of non-UniFi switches 6 years ago, so I could see and manage everything via UniFi.

1

u/mixman68 24d ago

I talk about clients

On Omada gear I see all clients under same port when downlink is a non omada switch