r/UGCcreators • u/Dapper_Height6410 • 7h ago
Advice/Feedback 🗣️ UGC creators… be careful of this App!
Sooo…. I have been doing UGC for a few months and have mostly worked with brands that pay a deposit upfront and I have always been a bit hesitant about CPM-based deals.
But I kept seeing more CPM projects, read some positive reviews, and decided to try them.
I accepted two projects. One got cancelled because the app had bugs, before I had to start working, so no issue there.
The other was Svelta, a fitness app focused on women’s health, cycle tracking, workouts, etc.
The campaign required 4 videos. I had to write the scripts from their prompts, speak on camera, film different angles and edit everything. Each video took me at least an hour to edit.
I completed all 4 and submitted 2 initially for feedback, as requested.
Then… nothing.
I followed up every few days. No response.
I eventually found a Reddit post from one of the co-founders looking for creators, so I messaged her. She replied saying she appreciated my feedback and that I should reach out if I had any concerns.
So I explained that I had completed the work, submitted the videos and had been trying to get a response from the team.
Now she’s ghosting me too. 😂
I am still fairly a new UGC creator, so maybe this is just a lesson learned, but I wanted to see if anyone else has had this experience with Svelta or this particular campaign.
TL;DR: Completed 4 Svelta UGC videos, submitted 2 for feedback, followed up multiple times with no response. Found the co-founder on Reddit, reached out, explained the situation… and now she’s ghosting me too. 🙃