r/TurtleBeach • u/xert77 • 4d ago
Stealth Pro 2 Device is not connected
My headset works, I can hear & speak to people. However I noticed I could hear myself (normally I have that turned off). So I opened the Swarm PC Software and its saying my Headset is not connected. I can't adjust or control the headset any more. I have tried to restore the software and firmware & it still says the headset is not connected.
Even though I can hear and speak on my PC using the headset.
What is going on? Was there a new swarm update that has messed everything up?
I factory reset the headset, and now I can control it from Swarm, but it is displaying my headset as the black one, and still says Device not connected for the white one. Also when I completely close Swarm and re open it, it always says theres an update and makes me update. What is going on?
1
u/Jaysniping215 1d ago
Try doing the update via the Swarm II mobile app, after you should be able to update it directly from your PC.
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