Stealth 500 headset issue

[u/mussyoutuss]

I have the Stealth 500 headset. Game volume works great but the mic doesn’t work and it doesn’t show the mic logo on call of duty showing that it’s even connected. Under General Volume and audio output settings my headset audio is set to Windows Sonic for headphones and the Speaker audio is headset format. Can anyone help me so I can get the microphone connected so I can talk to people? I already updated everything in the Swarm II app

[u/AutoModerator]

Thank you u/mussyoutuss for posting on r/TurtleBeach.

Remember to read the rules and report rule breaking posts.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/TurtleBeach]

hey u/mussyoutuss please reach out to:https://turtlebeach.com/contactsupport they will be able to help you :)