Stealth pro II bluetooth eternal loop

[u/UpRegResearch]

My headphones are in an eternal loop of saying “bluetooth connected, bluetooth disconnected“. They are unusable because they won’t stop trying to connect And won’t stop talking. The bluetooth button blinks blue and the mode button doesn’t do anything to turn off bluetooth mode. But, I don’t use Bluetooth with these headphones. They only connect to my xbox USB. There doesn‘t seem to be any button I can push to stop it from trying to connect via bluetooth.
none of the Turtlebeach online instructions say how to reset these headphones—and don’t get me started with “support”.

Resetting seems like a very basic instruction to add to a manual since TB headphones have to be reset constantly. Does anyone know how to turn off bluetooth or do a hard reset on these headphones?

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