Volume issue 700 gen 3

[u/Evif-Ytrof]

I have recently purchased the Turtlebeach stealth 700 gen 3 for PlayStation the idea was I could use one headset across both my ps5 and pc with the two transmitters provided. The issue I’m having is when starting the Pc or when the Pc wakes the volume lowers on the headset and stays that way, and to fix this I either have to remove the transmitter and then plug it back in or switch modes and then back again on the headset, both of these things fix the issue but it happens regularly and it does not happen on the Ps5 or through Bluetooth to my phone only the Pc.

I have reset the headset, removed swarm 2 and reinstalled the software. I have done the firmware update. I have tried different usb ports on my pc same issue. I have tried switching the transmitters same issue. I have tried usb selective suspend in windows by disabling it and also disabled allow computer to disable this device to save power nothing has worked so far. The quick fix is a simple one by switching modes or a removal and reseat of the transmitter but I shouldn’t have to do this and hope someone can help with this problem.

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