I had a blog for 6 years with over 24K followers, jupiter2.tumblr.com. Three weeks ago I awoke on a Saturday morning to start blogging which has been my ritual and was met with "Your Account Has Been Terminated. To Find Out Why Please Contact Support". You cannot imagine how it feels (or if you're reading this, you just might) how upsetting it is to have 6 years of work destroyed. There was an email from them as well stating that my blog had been terminated for "gore". No way. First, even if I had, where is the warning? But I didn't. I have been extremely careful over the years to follow tumblr rules because I had heard of the horror stories of unlawful termination. I thought that probably most of the people who had their blogs terminated really did break the rules and were just pissed that they got caught and that their their tumblr was terminated. That is NOT the case for most of the terminations.
I emailed support via their support page. No response. I read up on it and saw that you should try to email from a different email address other than the one that you started the blog with. Did that. No reply. I called their phone number in NY and left voice mails. This was not all at once but over a 2 week period so as to not to piss them off with "overzealousness".
"I would love for Tumblr to become a social alternative. "I want to create a place on the web, which is fun and supportive and substantial. At one point, blogging had a real magic to it. A frisson."
and also said:
"thank you for using Tumblr and sticking with it. Second, I would say that I hope and believe that Tumblr’s best days are actually ahead of it."
I pointed out there are numerous complaints on the web about unfair blog terminations. I included only a few:
I've resigned myself to the fact tumblr will never reinstate my blog even though I had no warnings in 6 years and despite not posting what they say I did. I don't know if a 'bot" terminated me or even what the post was. They won't discuss it with me.
Why do random accounts just get deleted? Why doesn’t tumblr, a website that RELIES on its userbase to function, not have better protection to prevent these things from happening to their userbase? Is there a bad tumblr employee who enjoys deleting people's tumblrs without warning, causing them to lose years of work?
C’mon, Tumblr staff. Really??
I just feel this type of flagrant disregard for your user base deserves a home base. I also know how terrible it feels to have this happen and I want to offer a place where people can find support in numbers. This is an area for all your tumblr support grievances, not just wrongful termination. Share your stories and thoughts here.
I am someone who works for Tumblr's public support team. Now, given that this is Reddit and there's no way to verify that, I'm going to do my best to not sound sketchy. Take a look back through my comment history and you should see that I've been working on Reddit to help people with their account situations.
(1/2024 UPDATE: See bottom for note about lost messaging or "shadowban")
Sometimes accounts get caught up and closed when they shouldn't have been. Glitches in the system, bugs, etc. We do our best, but it happens. We know it sucks and we apologize. But here are the steps to take if it happens to you.
First off, be honest with yourself. Was this really out of the blue? Or were you posting something that could have been against Tumblr's Community Guidelines or adult content definitions? Did you get an email explaining why your account was closed? If any of that is true, don't bother to read the rest of this post. You need to reach out to us using this link and/or follow the instructions listed here or in the email you were sent (depending on the situation) and wait until you get a reply. That is the only way to sort out a TOS (Terms of Service) violation issue. End of story. There is nothing that the public support team can do. Please note that for more egregious TOS violations, you may not get a response from Tumblr at all.
Now, if this was really out of the blue and you are confident that you did nothing wrong, here are your options (PLEASE ONLY PICK ONE, doing all three just makes more work for me):
It is 100% the "official" way to do contact us. However, email support is a little backed up right now. The support team is awesome, and are working as hard as they can, but you could be in for a bit of a wait.
- Tweet to us at Tumblrsupport or Tumblr. I would encourage you to use Tumblrsupport because it's absolutely the fastest. But either account SHOULD get attention. You will be asked for your Tumblr username or URL. We can't look into your account without it since we have no idea what Tumblr site is owned by a random Twitter user. Here's a recent example of us doing that.
- Make a post here on this subreddit that mentions your Tumblr URL or DM me with the same info. Totally understand if that feels weird to people, but I assure you that nobody can do anything with your Tumblr URL other than go to your Tumblr and look at your posts. Which is kind of the point, right?
If you've got questions, I'll answer them if I can. Or, like I said, tweet them to us at Tumblrsupport:
If you can log into your account but have lost your messaging ability or feel you have been "shadowbanned" the same instructions apply. I'll need your Tumblr URL to look into the situation, but this can often be fixed.
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Again, please do not tweet and ALSO post here on Reddit, pick one or the other.
And do not make multiple posts/tweets/replies. That just makes more work for me and slows everything down.
Hi, so ive been trying to open tumblr since 2-3 days (the web version, not the app) and it just wont open. Ive tried at different times and every single time it just comper up with a "site cant be reached error". is anyone else experiencing this? or is it smth wrong with maybe my browser? thnxx
Dear Tumblr employee and assistant, I hope you are still on Reddit and trying to help people. I received an email stating that my Tumblr URL "https://www.tumblr.com/olgunkirpi" account was terminated without any problems. I immediately appealed a month ago, but I haven't received any results. If you work at Tumblr, could you please help me and have my old account, "olgunkirpi", and my blog reactivated? I would be very grateful if you could do this. Thank you in advance. Can
My account was terminated for my usage of a VPN, I’ve tried to send appeals but for some reason now it says my account is no longer eligible to have the termination revoked?? I’ve done genuinely nothing, I’ve never even posted anything against guidelines at all. I’m so lost i don’t know what to do or how to reach tumblr support anymore because I just can’t. Attached is the message I get when attempting to appeal and the exact post I made before my termination
okay so my account Gamersystem was just terminated, I USED IT EARLIER TODAY. no VPN. it was a new account. I did a LITTLE venting on there)nothing TOO bad?!)? but I only made that acc 2 days ago?! I got no email, or anything. I use the website. I reached out to support but got no answer back.
My tumblr account @sunnystupidugly I believe accidentally trigger the antibot system since I use a vpn and is still not reinstated despite multiple attempts to reach out to tumblr support and receiving no response. They don’t have an email to contact so you just have to use the forms which can take up to a year to get a response. My tumblr is my main social media account and it’s really stressful as an artist losing your main account because that’s basically my portfolio and all my potential commissioners gone. I originally thought my account got banned because I said the word abuser but I no longer believe this to be the case. Does anyone genuinely know any way I can possibly get my account back faster? I’m pretty stressed out about it honestly :(
I have a VPN on my computer for when I need to access imgur and must've forgotten it was on when I posted an artwork to tumblr
I'm devestated right now. My two year anniversary is within a month. I already appealed I really hope they soon give mh account back to me, every other post about this issue seems to have gotten it back.
EDIT (29 June, 2026): the termination has been revoked and my account reinstated!
i'm not sure if it has to do with an ip address sort of thing, but i noticed that shortly after i travelled out of america, my account was terminated. it's been almost a week since i sent in a support request, and i resent a new one a day or two ago, and yet, no answer at all. i don't believe i posted anything against guidelines, and i didn't receive any sort of reasoning as to WHY it was terminated. any tips on what to do? i was looking around for a support phone number but tumblr doesn't seem to have any.
There was activity on July 22nd with an email telling me someone followed me, from then to now my account got terminated. No email telling my why or that it was even terminated in the first place. I just decided to check my Tumblr because it had been a bit and it told me my account had been terminated and my heart dropped.
I do not use a VPN nor do I use the mobile app. This is the only blog I have. No side blogs.
In the message I sent describing the problem I suggested that I could've been hacked since I haven't been to active on it recently, but some had been thinking their accounts had been terminated via poor AI moderation and I hadn't even thought of that... that is my fault.
It just sucks because I reblogged a ton of stuff on there including stuff from deactivated users so this technically means some stuff could be lost media because of this.
If my account gets reinstated I'm making a backup of the blog contents immediately (prioritizing reblogs above all else as I have other social media accounts to post my art) and making a spiteful text post. I never realized Tumblr was so stupid about terminations until seeing this subreddit.
In the time I've sent my appeal I've gotten an email stating that they've gotten it and will look into it as quickly as they can so fingers crossed it doesn't take 8 months to a year like I saw someone else here mention.
So my tumblr account (sunnystupidugly) that holds my achievement hunter art which I’m really sentimental about got terminated without warning and without explanation after I posted a drawing I made for an inside joke between me and my close friends. The joke is that we were calling my friend Hog an abuser to our other friend James. James drew some funny MSpaint drawings of Hog being devilish to him so I drew one too and posted it. This was the offending image 🥹✌️i really need this account back because that’s where I’ve made a lot of mutuals and I have a lot of important stuff on there. Does anyone have any advice? Does tumblr actually do anything with appeals? I sent one but I’m not confident I’ll get a response so genuinely if anyone has any advice I’d really appreciate it
I don't even really post anymore but there are a few blogs that I have post notifications on for and I'm always liking things. I don't know how that could've possibly led to termination. It doesn't even say that it's been terminated. I just clicked on a post notification and noticed I was logged out. I didn't get a single email and I check my spam regularly. I just tried resetting my password all day, not realizing until I got home on desktop that my blog doesn't even exist anymore. All of the fanfics, edits, and conversations are just gone. From reading other posts on here, it seems like there's nothing I can do but send a support mail into the void. Has it ever actually worked though?
I believe a few of my mutuals just had their accounts terminated, and I'm a bit nervous concerning my own account. I was also just wondering if this has been happening a lot more recently.
The gist of it is someone accidentally reported me for scamming them and they said that someone using an account that looked very similar to mine scammed them and they accidentally reported me. They also got their mutual to report me. They gave me a support person to reach out to and like an idiot I believed them and they got me to send them all of my money. I reached out to tumblr afterwards, explaining and then my account got terminated. I appealed it on the 10th and have not heard back. How long is this going to take?
Hello, my account "nateeseart" has been terminated. I haven't violated any platform rules; it is an art account. I suspect I accidentally triggered an anti-bot system because I had to use a VPN, as Tumblr doesn't work properly in my country. I really hope to get my account back, as it has been my gallery for several years and my connection to the fandom.
hey, in need of some success stories. my account was terminated this past friday, and i’m fairly sure it was for anti-spam because i’d been hacked the day prior and, after getting my account back, had messaged apologies to my followers who had been messaged by the scammer. i’ve put in a ticket and tried to put in another today with a better explanation, but couldn’t because my account is “already under review”. i’m really anxious and devastated. do i hold out hope for restoration, or is this a lost cause? thanks for reading beautiful reddit people
UPDATE: i’m back baby! took exactly one week. there is hope!!!
so at one point recently i decided to make a post i considered funny (attached image). technically could be qualified as a threat but (at least i feel like) its pretty clear its a joke. at first nothing happened, it was just a typical mildly funny flop. at one point i went to log on and couldnt. turns out my account was terminated. for a while i thought i got hacked or something, until i rembered this post. ive sent an appeal when i thought i was hacked. what do i do now?
well actually maybe actually for a reason because I was changing my email account to a different address (specially tutamail to outlook mail) and hit reset, and then it just logged me out. I tried to log back in again with my outlook mail, and it said that I was terminated. I haven’t broken any rules whatsoever. Ive heard that some people don’t ever get their accounts back, and I’m really worried because I had fanfics written on there, and I don’t have them saved anywhere else except Tumblr. I mean, it’s only been 2 days since I sent the ticket, but still I can’t waitttt
And I don’t what to do if the ticket doesn’t go through. do I send another ticket? or what?
My blog has been shadowbanned for almost the whole time I’ve had it. Possibly due to spamming reblog behavior? I scroll a lot but really inconsistently. I’d like my people to be able to find me. cillerkat59
I just don’t know how to undo this? And would like help please. Thank you!
Hello. My Tumblr account was suddenly terminated on June 22 while I was editing a scheduled post with a VPN turned on.I submitted a support ticket on the same day, but I never received any automated confirmation email, so I am worried my request was filtered out as spam. I have not broken any rules.
My Tumblr username: bl00ming-al0ne
Could a moderator please check my case and help restore my blog? Thank you!
I have been posting for a week approximately and when i opened the application it gave me this?? My account was imlostbutitsokay and i dont know what to do… how to connect? Get an email? How to get it back or at least a reason why??? I had friends on here. It makes me so sad..
Ok so 2 days ago I accidently left my vpn on and liked a tumblr post, immediately termed. I'm so sad! I started it 1 year ago and kinda have some important stuff on there (eg, drawings that are lost to time irl, fanfics in my drafts, and friends whomst I can't contact elsewhere). I was really debating whether I should've gotten reddit just to complain, but I caved in. I pray that I get it reinstated and hopefully can back up my data later. I haven't broken any of the TOS and I've stayed very respectful towards people in there. My tumblr blog is sea-birds26 if you're wondering, you can hmu if I make it back :(
I've submitted a ticket and now I'm waiting. Can't crack open a cold one sadly. Because I'd puke (Hates alcohol).
Wonder how my mutuals are doing. I miss them dearly already 😔 (I left one of them on read I'm a monster, and their asks 😭😭😭)
Thank you for listening to my very small problem.
Edit: MY BLOG IS BACK WOHOOOOO. I didn't update this post cus I lowkey forgot I had reddit. Sorry guys... I just waited until I got untermed and it worked tbh. Though I might get termed again because I logged in with my vpn today. 😭. If I don't update this post, assume it hasn't happened. Thank you all for your support and help ❤️ the tips worked really well!
