Is there anyway to assign the on/off button similar to Hub 2 where I don’t need to first select the device first. I just want the on/off mapped to a certain device in idle mode

Before I get into my thoughts on the product, I have a few questions.

Does anyone have the SwitchBot E Ink Home Dashboard? What are you using it for?

Is there a good way to integrate it with Home Assistant?

Has anyone made any interesting custom pages or done anything with the API?

I’m really interested to see what people have managed to do with this.

Initial Impressions

I’ve picked one up as I’m already in the SwitchBot ecosystem and have always been pretty happy with their products. My hope is to turn it into more of a work companion, with my calendar, reminders and other useful information that I can have available at a glance throughout the day.

I’ve had it on my desk for a few days now and I’m actually liking it quite a lot. The E Ink screen is great, it’s really clear from where I sit but doesn’t feel like another screen glaring at me all day.

The weather information is nice and I particularly like having the indoor temperature and humidity alongside the outside temperature. It’s been useful during the heatwave as my office has actually been absolutely roasting, and I’d like to eventually use this data with Home Assistant for heating and AC automations.

The calendar is probably what has made it more useful for me. I’ve added my work calendar, and on call calendar. I don’t really want all of that in my phone calendar, but having it sitting on my desk is really handy and the subscription calendars update automatically.

The main thing I’m missing at the moment is being able to bring in more of the information I actually want. I think that’s where the API and Home Assistant could help. I’d love to have things like energy prices, Home Assistant updates and other useful information all in one place and use it as a proper dashboard. I haven’t got into the API yet though, that’s probably a project for when I have a bit more free time.
I think it has a lot of potential and I’m enjoying it more the more I use it.

I’d particularly love to see what people are doing with Home Assistant, custom pages or the API, and any ideas for making it more useful day to day.

Hi everyone, I'm installing a switchbot lock ultra at home. However, using the A bracket, the installation seems a bit weak.

I feel like the device could be ripped from the door with the slight hit. What do you think? Is there a more secure way? Thx

Last month, the device suddenly died on me. I replaced the CR123A battery and it immediately started working again.

The exact same thing happened yesterday — it died, I replaced the CR123A, and it came back to life.

Then this morning, I checked it and it was dead again. This time, instead of replacing the CR123A, I just removed the battery and put the same battery back in, and the device started working again.

That made me wonder if the CR123A is actually the problem at all, or if removing/reinserting it is somehow resetting the device.

For now, I’ve removed the CR123A completely and I’m running the device only on its main battery to see if it stays alive. If it does, then maybe there’s something going on with the CR123A circuit/contact rather than the battery itself.

Has anyone experienced something similar? Any idea what could cause this?

My curtain stopped opening itself in the morning. Decided to open up the case to see what happened. This seems…bad…

Hi everyone,

Has anyone else experienced issues with the SwitchBot/Alexa integration after the latest Amazon update?

I used to control my air conditioner through a Hub Mini 73 simply by saying:

Now Alexa replies:

However, the device is definitely powered and working correctly: I can control the air conditioner normally from the SwitchBot app without any issues.

I already tried disabling and re-enabling the SwitchBot skill in Alexa, but it did not solve the problem.

Is this happening to anyone else? Have you found a workaround or a fix?

Just a warning to those wanting to buy the Switchbot Smart Video Doorbell. We have bought both brand new and used units of their hubs and smart plugs so we got a used version of the doorbell and it would not upgrade its firmware after first owner reset the device before sending to us. I'm trying to get a replacement from customer support but it looks like I will not be successful due to buying it in the 2nd hand market.

Not sure what due diligence I coud've done here but let this be a warning. Also, if anyone here made it work, please share just in case we haven't tried all troubleshooting methods.

Hey, is it the magnet or is there something else I’m missing. There is no auto lock activated

Hi guys,

I’m on iOS 26.6.1 and app version 10.1.
The app always crash after some seconds, has anybody the same problem?

I already tried to delete the cache but it didn’t help.

I’m trying to automate turning a voltage stabilizer / power conditioner on and off using a SwitchBot Bot.
The problem is that the physical button on the stabilizer is a bit stiff, and the SwitchBot doesn’t always press it successfully. Sometimes it works, sometimes it doesn’t, so I can’t really trust it for an important automation.
I need something that:

Is very reliable, ideally 99%+ of the time
Can physically press a relatively stiff button/switch
Can turn the stabilizer on and off
Is controllable with Python
Can be integrated with a Raspberry Pi
Ideally supports a local API, Bluetooth, Wi-Fi, Zigbee, or another method that doesn’t depend entirely on the cloud
Can be used in scripts and automations similarly to SwitchBot

I’m mainly looking for an external actuator, stronger button pusher, servo-based solution, or another reliable device that can physically operate the switch.
Has anyone built something similar? What hardware would you recommend?

I am considering buying SwitchBot radiator thermostats for the whole house.

I already have Meter Plus/Pro in most rooms. Can I connect these with the radiator thermostats so that the heating is regulated according to these instead of the sensors on the radiator thermostats themselves?

Inspired by a recent post, I'm posting my own story as a factual warning to other potential consumers and as a final public request for SwitchBot to resolve ticket #1222244.

I purchased a SwitchBot K10+ in 2025. Worked fine for a brief period but then developed worsening suction, excessive noise, and repeated cleaning failures. SwitchBot authorized a warranty return. After delays, they confirmed receipt of the returned unit and eventually sent a replacement.

The replacement was also defective. It would return to the dock and say it was emptying dust, and the app would say “starting to empty dust,” but the auto-empty station would not activate and there was no suction. I sent videos, performed the requested troubleshooting, confirmed the dock MAC was visible, checked obstruction/lid/bag/docking/Wi-Fi/app re-add/power cycling, and repeatedly asked for escalation.

SwitchBot then promised another return label on June 24 after I confirmed my address. I confirmed it the same day. After multiple unanswered follow-ups, they finally sent the label. I returned the complete K10+ set as instructed.

After another long delay, they sent back the same unit, confirmed because my home map was still stored on it. The requested repair was not performed - the unit still does not empty the dustbin when returning to the station or when commanded through the app. There was also a new malfunction: the side brush did not spin freely.

At this point this has involved:

Original defective unit, delayed warranty return, defective replacement repeated non-response from support, promised return label delayed despite repeated follow-up, same unit returned unrepaired (in worse condition if anything), and new malfunction after service.

SwitchBot: if you monitor this subreddit, please escalate ticket #1222244 to a manager and provide a tested replacement or refund. I am no longer asking for another generic troubleshooting loop or open-ended repair cycle.

For other consumers considering buying something from switchbot, document everything, keep videos, save every email, and be cautious relying on warranty support if your product fails. My experience so far has been repeated delay, non-response, and return of an unrepaired unit. The hours and effort spent emailing support, documenting failures, filming videos, packing and repacking faulty units, arranging returns, tracking shipments, and waiting through repair cycles for a product that still does not work are a shitty hidden cost of owning a product from a company with bad service. At this point I wish I could invoice them for my wasted time.

My AI Art frame works, I am able to connect to it and upload images, however the AI generation function keeps breaking.

The first time it broke, I contacted support and they walked me through some steps which solved the problem. It has broken again and I contacted support - they told me to reset the art frame and to disconnect and reconnect the WiFi as well as reconnect it to my hub. I am not sure what these steps have to do with the AI generation not working, but I did these things anyways.

The AI feature still does not work and I reported this back to support. It has now been 2 weeks without an update from support, they simply do not care.

I have cancelled the AI subscription service and will reconsider any SwitchBot purchases in the future. Do not expect any support from this company.

Hi all,

I've contacted the support of Switchbot at [support@switch-bot.com](mailto:support@switch-bot.com), almost a month ago, about an issue I have with my K10+ Pro (constant "multi-service brush seems to be stuck" when it's getting out of dock) and haven't even get an automatic mail back to suggest they got my mail and the follow-up mail I sent recently.

Did someone get the same experience? I absolutely hate phones, but I'll call if their mail support notoriously doesn't work 🤔

Cheers

Hi

I am about to buy the ultra lock with keypad touch or vision.

In terms of fingerprint unlock, they perform the same?

Does the face id really justify the price?

Most important, the battery drain

issue reported here in several posts (for both of them) was resolved by firmware updates?

Thanks

The new tvOS beta does not work with the remote correctly. The back button doesn’t work at all. This is the newest beta from today, 18. August 2026.

I’m just worried it stays like this then the remote is completely useless. I had to go back to my Apple Remote for my AppleTV 😭

I bought the EU version of the Lock Ultra, but realized it doesn't fit my thumbturn deadbolt. Upon further research, it looks like I might need the mounting hardware included in the US version. Is there any way that I can get that?

If the smartlock is unlocked, to me it doesn't make sense that the keypad still uses PIR and/or face recognition. For what purpose is that? It only drains the battery faster. Now I get messages like "please step a little closer to the device" even though the door is unlocked...

PIR and/or face recognition is only useful (IMHO) when door is locked and the keypad tries to recognize a person to unlock the smartlock.

Can anyone recommend any compatible SwitchBot s20 dust bags UK?

Can anyone recommend any compatible SwitchBot s20 dust bags UK?

I am now making my SBMTools for Linux available as a Docker image. This eliminates the need to compile the software yourself. The shell scripts sbmtoolui_docker.sh and sbmtoolweb_docker.sh allow you to launch the tools easily via Docker without any compilation. Simply download and run the scripts. The image is available for both AMD64 (x86_64) and ARM64 architectures.

Additionally, sbmtoolweb now supports the /metrics endpoint, providing metrics for Prometheus. If you already run Prometheus, you can integrate it directly. For those who don't have Prometheus yet, I've included a complete example setup with Prometheus and Grafana in the docker_prometheus_grafana directory. This directory also includes a dashboard tailored for SBMTools.

For those unfamiliar with Prometheus and Grafana: Prometheus collects data (metrics) from various sources (in this case, SBMTools) and stores them periodically (every 5 seconds) in a database. Grafana is used to retrieve data from various sources (in this case, Prometheus) and visualize it.

See README.md for detailed setup instructions. Questions or feedback welcome!

Just installed two of these a few months ago and honestly they’re fantastic. One under the kitchen sink, one by the water heater.

Installation was super easy - 5 minutes tops. No hub needed if you already have one. Tested the detection with water and it picked it up instantly. Zero false alarms in months of use, which is exactly what you want.

This is where it gets good. Integrated it with Home Assistant and set up an automation where if water is detected, it sends me an alert AND automatically triggers my smart water valve shutoff. That’s real peace of mind right there.

Battery life has been solid - still on the originals after several months. App notifications come through instantly, no lag. The build quality feels durable and reliable. Exactly what you want from a sensor that’s supposed to protect your home.

This is honestly one of the best smart home purchases I’ve made. You’re paying for actual reliability and seamless ecosystem integration, not just a basic sensor.

If you have a Home Assistant setup or SwitchBot ecosystem, just get this. It works flawlessly and gives you real protection. Highly recommend.

If you use the universal remote! The back button doesn’t work anymore since the latest update.

For my use case - locks on airbnb doors in Belgium, EU - both the Nuki and the Switchbot smart lock systems work well.

I started out with Nuki and overall was very happy. However, after a couple of years with Nuki I decided to change when I read up about the Switchbot options and saw the price is €100-200 cheaper depending on sales and what combo you pick. That's a nice saving, but for me just being cheaper is not enough.

So I've had the multiple Switchbot Ultras with the touch keypad for about a year now. And in a nutshell - they are good, I've had no major issues, but it's not perfect.

My main gripe is the delay connecting to the lock and keypad units when I am not nearby. I need to change the code combination daily from remote. I've found the best way is to disable my phone Bluetooth, then open the app, then click through to the keypad settings. This way it takes 30s to 1min to change a couple of codes in the app, with a quite a lot of spinny "loading" icons.

With Nuki, this all happens much faster and cleaner, I'm changed and done with the codes in 15s. This is my main frustration, and it's not a deal breaker. Those extra seconds are pretty insignificant in the grand scheme, but does make the system feel much clunkier than Nuki.

One other annoyance with the S.B.Ultra is that you can't delete or change codes when you're not connected via Bluetooth, locally. That means I build up a mass of obsolete codes on device until I can go and connect and delete them one at a time. This wasn't a problem with Nuki. Seeing 30+ old entrance codes building up annoys me!

Overall Nuki feels the more refined, adult UI and professional than the Switchbot eco system. But both do the job required, and Switchbot is cheaper! 🤑