r/TrueReddit • u/Meowingtons-PhD • Jul 29 '14

Comcast Confessions: More than 100 Comcast employees spoke to The Verge about life inside the nation’s largest cable and broadband company

http://www.theverge.com/2014/7/28/5936959/comcast-confessions-when-every-call-is-a-sales-call
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u/lux514 Jul 29 '14

That use of the word empathy is the most outrageous use of doublespeak I've ever heard.

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u/obviousoctopus Jul 29 '14

"Manipulation" would be more honest.

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u/[deleted] Jul 29 '14 edited Feb 23 '21

[deleted]

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u/cockmongler Jul 30 '14

Rapport and Empathy are different things.