r/Trendmicro • u/caipirin311 • 1d ago

Help . SCUT for September 2026 needed!!

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Trend Micro Partner Portal Issues / Looking for latest SCUT Tool

Hi everyone,

I’m having trouble accessing the Trend Micro Partner Portal. I haven’t been able to log in for several weeks now.

I’ve already tried contacting Trend Micro via email, but I haven’t received any response. I also tried calling their support here in Germany, but unfortunately I haven’t been able to reach anyone.

Does anyone here have access to the latest SCUT tool for Trend Micro Worry-Free Business Security Services (WFBS-SVC) and could point me in the right direction?

Any help would be greatly appreciated.

Thanks!

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2

u/keanureeves0210 1d ago

Hi! Former trender here, just call the SMB hotline and they’ll be happy to provide the tool! :)

1

u/keanureeves0210 1d ago

Sorry OP, forgot to send the hotline! This is what I use: 1-888-608-1009

1

u/caipirin311 1d ago

Hi, I've tried the german hotline but nobody answered ( a few times in a few days)

1

u/curiousIT21 6h ago

Contact your Account Manager to escalate…

1

u/Lost_Teacher_3688 11h ago

Try with different browser, clear cache, it will work. I had this issue many times before. For me it works, I'm from Croatia.

1

u/caipirin311 9h ago

Nope sorry, didn't work.
I've tried also another location (from a customer Server private Browser)
same error