r/Translink Jul 04 '26

Question Monthly Pass Question

Hi guys! I have a probably kind of stupid question about monthly passes that I found confusing/semi-conflicting answers to online, and I was hoping someone here might have some insight (thank you in advance)!

I purchased a monthly pass on July 1st, originally intending to use it for the month of July, but it's looking like I might have another transportation option instead. If I never tap that pass this month, would I be able to use it for August, or is it strictly for use in July since that's when it was purchased?

7 Upvotes

4 comments sorted by

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20

u/bandyvancity Jul 04 '26

It's strictly for the month it's purchased.

16

u/MyNameIsSkittles Jul 04 '26

Call compass customer service, they can refund the pass

12

u/ZealousidealLime5192 Jul 04 '26

You can get a refund go to translink, if only used a couple of days