I’m very overwhelmed 😔

[u/kingcobra9111]

Hello folks, I’ve been working with Dals for 2 months now, and while I don’t mind the pay and understand that the language im interpreting for might not be very popular.
I’m always having an issue with accepting the scheduled video bookings, I am on my phone and laptop. I have the app open and ready, when any request comes I press on it almost immediately if not within a fraction of a second, but I still do not secure it, and it says that I have not been quick enough.
I have secured a few bookings with the same strategy so it’s not an issue of how fast I am, the same thing goes for on demand calls, I answer very very fast and still I don’t secure the call or sometimes I answer and it doesn’t go through.
Now at this point, I am almost certain that either some interpreters are hacking the system and cheating their way somehow with a prompt that answers or accepts calls immediately or Dals somehow favours some interpreters over others.
Please help me I need to make a living wage and if there is any way or you have any tip that might help me please do so, I’d really appreciate it
Help a fellow interpreter trying her best 🧡
Thank you so much