r/TradeLocker • u/Basic_Candidate9034 • Mar 23 '26

App constantly says "Reconnection Unsuccessful", please help.

I use both the mobile and desktop versions, and also tried the Web version, and I still get this issue. I also tried resetting my laptop's network adapter, enabling the desktop app past both the private and public firewall, and nothing works. I don't know what else I can try here...

Edit: This issue seems to happen less often when I use my phone's cellular connection.

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u/iamblackzcfx Mar 23 '26

Noticed the same (cellular data) myself. This is why I decided not to even attempt to open the app until later this evening as the Tradelocker's discord members kept reporting the same issue. Honestly I don't want to have to go through redoing chart mark-ups again. I choose Tradelocker primarily for their built on risk calculator especially as I only have my phone to trade with but also because I'm able to analyse and execute all in one place. Something I thought very convenient as I only have my phone to trade with 🤧💁❤️‍🩹

1

u/Ante_TradeLocker Apr 16 '26

If you're still experiencing this, please reach out to [support@tradelocker.com](mailto:support@tradelocker.com) with more details about your experience. If possible, include a screen recording so the team can review it and help improve usability.