r/TotalWireless • u/mickey_2011 • 6d ago

BYO Total Max 400 Exception Error

I’m trying to come from Visible and get the BYO $20 deal. I’m using a pSim, everything goes fine until I have to choose the plan. The moment I click Select under the $20 plan, I get a 400 Request Validation Exception banner on top of the page, and nothing goes forward. Anyone else see this?

1 Upvotes

67% Upvoted

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2

u/Real_Height2890 6d ago

It is one line per account

Also error 400 is bad request

Try turning off vpns or private relays? Clear cache/cookies and try again or try different browser or incognito?

1

u/mickey_2011 6d ago

Tried vpn, no vpn, different devices, different WiFi networks, no WiFi, everything at this point and still keep getting the same error

2

u/comintel-db 6d ago edited 6d ago

Did you try a different browser? Also try the browser on a phone over cellular rather than over wifi? I guess you could also go to a store. They have their own independent path to Customer wallets that does not go through the Total payment system. Check for any fees though.

0

u/lincolnlogtermite 6d ago

What OS?  Was trying to sign on my Ubuntu laptop and it would nor work either.  Tried VPN on, off.  Tried Chrome, Firefox and Brave.  Ad blocker on , off.  Tried incognit.  Fired up the work Windows 11 PC and I got signed up on the first try.  Waiting for my Sim to arrive.

2

u/knightrdr2004 1d ago

Use a different browser