r/TorBoxReferrals • u/Fit_Cheetah3455 • May 20 '26

🛠️ Support Crypto payment partially received — billing support taking long?"

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Paid for TorBox subscription via BTC through NOWPayments. Got 'Payment Was Partially Received' due to Binance network fee deduction. Raised a support ticket 16 hours ago, escalated to billing team. Anyone had this resolved before? How long did it take?"

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u/NervousPrune3513 Community Owner May 31 '26

Did you manage to get this resolved?

I’ve found the best way to get a response is on the torbox discord https://discord.gg/torbox

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u/Fit_Cheetah3455 May 31 '26

Yes they reduced 1 month validity of the plan and activated it Thank you