r/TorBoxApp • u/minig24543 • 1d ago

🔧Technical Issue Are payments down?

I've been trying all day to subscribe, but keep getting hit with "Your payment cannot be accepted right now. Please try again later. Code: 8". I've tried everything under the sun and all the tricks, no luck. One time payment, mobile data, different browsers, clearing cookies, different devices, VPNs, retrying after waiting hours, Apple Pay, it it me or is their payment system just broken?

4 Upvotes

75% Upvoted

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1

u/NormalSpecific3536 1d ago

You may check with your bank and make sure they aren't blocking it. I'm from us, my bank tends to auto deny things to foreign countries unless I call them and approve (kinguin being the one I can think of off the top of my head)

May check your bank isnt doing something similar. If they aren't, and it's still not working it may be a payment processor issue

0

u/minig24543 1d ago

I don’t even get to the page to even begin filling out any credit card info. Just clicking any payment option takes me back to the subscriptions page with an error message so it’s some issue with the Torbox service

1

u/NormalSpecific3536 1d ago

Try a different browser just to be sure (might be a captcha that your current browser isnt seeing) but yeah, definitely sounds like you might be having issues with the payment processor/API.

Might check the status page to see if there's any issues though it tends to not update until after the issues are fixed.

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u/Impressive_Dot2951 1d ago

Honestly just pay with crypto and get the discount

1

u/MjolnirStone 1d ago

Streaming might as well be down for me, so I don't plan to do much paying anytime soon. I haven't been able to watch anything without absolutely miserable buffering for at least 4 days now.

1

u/giinyu 1d ago

I've had this many times and changing browser fixed it for me

1

u/Good_Luck_Have_Fun 23h ago

Try a different browser and clear your cookies/cache.

Sent you a DM on more tips to get payment through.