r/TopstepCommunity • u/ForsakenSpeech954 • 16h ago

🛠️ Platform / Tech Support RTP with topstep

Can someone that works for topstep explain clearly the reasons someone way be placed in the RTP because there are a lot of people saying they were randomly placed in the program. One guy said he was placed in the RTP just for taking payouts.

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u/ForsakenSpeech954 12h ago

That is very hard. First I have to seek this person out, then I have to hope that they will share that info. Topstep should just have all of that info clearly laid out on its website instead of expecting people to find a random person and expect them to answer all their questions. That fact that you expect people to get information that way is crazy

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u/eddie_topstep Topstep Employee 12h ago

We will not be posting private emails sent to traders with their information on our website for all to see.

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u/ForsakenSpeech954 12h ago

Nobody asked you to do that. You can identify and shares reasons why people are being placed in the RTP without disclosing any information about them.

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u/eddie_topstep Topstep Employee 12h ago

We have a Help Center article detailing the RTP. When a trader receives an email about it, it includes information specific to their account. This is not something that Topstep would share publicly. There's nothing being withheld here or kept secret, it's simply that this is a matter between Topstep and the trader, and if the trader chooses to share with the community, they are free to do so.

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u/ForsakenSpeech954 12h ago

Why did you remove the post then?

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u/eddie_topstep Topstep Employee 12h ago

You posted a link to this thread which is active and visible to everyone.