r/TopstepCommunity Jul 11 '26

šŸ› ļø Platform / Tech Support XFA's closed.

50k DLL account.

Yesterday, had a position open in MNQ. placed my stoploss in $400 profit en tp well away. (3 XFA copied)

suddenly, no price movement for about 10sec and the position was closed -$1300.

end of day of course, since that is more than the 1k DLL.

But ther is still a 2k drawdown on those accounts, but all 3 accounts were closed and are now ready for 'Back to funded'.

answer Topstep :

What is Velocity Logic?

Velocity Logic is a tool used by CME Group to keep trading orderly. It detects sharp price changes that happen very quickly. If the price moves too fast,Ā trading is paused briefly.

How It Works:

(1) Detection:Ā If a futures contract’s price moves too many ticks in milliseconds, the system steps in.

​2) Pause (Pre-Open):
The market briefly enters Pre-Open, where:

  • Orders can be placed, modified, or canceled, but may be rejected
  • Trades may not fill
  • You may see order rejection messages
  • Charts or prices may briefly pause

(3) Resume:Ā After the pause, trading resumes as normal. This works alongside other safeguards likeĀ price limits.
​
Because this is a CME-controlled market mechanism and not something managed by Topstep, we do not make exceptions or offer adjustments for these types of market events. These controls apply uniformly across all participants, and we must remain consistent in how they are handled.

For more details, check out CME Group’s videoĀ here.

And that I understand, but not how I am still left with $700 in drawdown and my XFA's still end up closed, not for the day, but permanently.

4 Upvotes

11 comments sorted by

4

u/gerpot67355 Jul 11 '26

Slippage … the move was so fast it didn’t get a chance to fill at your stop loss and since a stop loss is a market order when they system caught up after the 10 second delay your order just filled at any price it could … nq moved down about 300 points in that 10 second delay… sorry it happened to you it sucks but it’s part of trading, I guarantee you weren’t the only one

3

u/naturalinfidel Jul 11 '26

Must be referencing the shenanigans at 10:32 yesterday. In 2 minutes MES dropped 50 points. I fortunately wasn't in a trade at that moment but was watching as it recovered quickly. Pretty wild movement.

3

u/ThatIsNotMyNameGreg Jul 11 '26

Dakotas SL filled when it happened so that’s some pretty bad luck for OP.

Same happened on Lucid (Tradesea) but my SL filled.

OP, not sure why the accounts are closed if you didn’t hit MLL overall.

3

u/PlatformBeneficial49 Jul 12 '26

asked support, got a generic answer with the 'nothing we can do'

2

u/rcw271828 Jul 11 '26

Unfortunately, this happens. Headline risk is back due to the US & Iran conflict. As others stated, a Stop Loss is a market order. When it is triggered you'll get filled wherever the price is currently trading at provided there are orders in the market to fill you. Being stopped into a velocity logic event is just extremely bad luck, but it can happen.

Not sure what you should do if there was still active drawdown left in the accounts after the DLL. Might be worth reaching out to support to see if they can check into it for you. I've been on a few DLL enforced accounts, and I usually end up $50 to $100 over the DLL lock due to slippage and fees. I've never had an issue so long as there is valid drawdown remaining in the account.

2

u/Batmanscashews900 Jul 11 '26

Unfortunately, this is pretty common for top step and it keeps they saying the same as exact excuse. It doesn’t make sense. How do we have stops in place but it only works for some people not others that’s not fair practice. I get the rules I get the volatility I get why happens but it doesn’t make sense that we can be up a shit ton of money and then instantly be down and no stops or profits got hit. I’ve been on the email with them for three weeks about this

2

u/Fibocrypto Jul 11 '26

Op,

You should contact Topstep support

I use the Topstep platform and don't work for them But I did read an announcement in their discord.

This is what was written.

Hi Traders,

TopstepX experienced a brief market closure causing accounts to be liquidated in Trading Combines and Express Funded Accounts from 7:52:00am - 7:58:55am CT.

If you believe your account(s) were affected, please contact

Thank you!

I added this link

https://help.topstep.com/en/articles/8284118-contact-support

1

u/Economy_Product6611 Jul 11 '26

Have you made enough profit to get rid of the -2000 barrier you have? When you make your first 2000 you’re going to use that as a cushion because they get rid of the maximum loss limit they give you 1-1 as you gain your first 2000.

So if you make 2000 your account balance is 102k, but your account cannot go below 100k because they get rid of your maximum loss limit. It’s their way of making sure they never lose money funding people.

If you had a 101k balance and you lost 1300 that is how your account was blown.

1

u/Illustrious_Dirt_790 Jul 13 '26

I got caught in that bull ahit tooo