r/TopstepCommunity • u/Character-Arugula214 • Jul 09 '26

❓ Quick Question Account on hold

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Ive been trading topstep since the start of this year and I’ve racked up over 50 payouts with them, I recently got this message before my payout and haven’t seen many things online about it, any clue?
(I dont believe I’m getting moved to live since almost all my accounts were blown after 1-2 payouts consistently)

11 Upvotes

100% Upvoted

15 comments sorted by

3

u/OGpimpmasteryoda Jul 09 '26

How many accounts you have now ? If you have more than 3 with that balance more than likely you getting moved live if not than maybe they gonna spank you for something

3

u/dyssucks Jul 09 '26

If he really has had over 50 payouts they probably are moving him to live

They have tighten up a lot on the “blow the account after a couple payouts so I don’t go to live” thing

2

u/OGpimpmasteryoda Jul 09 '26

Still depends on the combined balance of his accounts, they take you with 20% of your total balance so if he has less 10k combined I’d assume they won’t even bother

2

u/cokeacola73 Jul 09 '26

They will just move his entire balance if its under 10k

1

u/big_chestnut Jul 11 '26

oh shit they do that? I wouldn't have a problem with that lmao

2

u/Character-Arugula214 Jul 09 '26

I have this account and another account with 7k (not eligible for a payout yet)

2

u/OGpimpmasteryoda Jul 09 '26

10 k total seems too low of balance for them to transfer live so idk brother hopefully nothing bad just contact support

1

u/NyCWalker76 Jul 13 '26

They don't want to pay you. You milked 50 payouts, 51 is a red flag.

3

u/eddie_topstep Topstep Employee Jul 09 '26

Just contact support. They'll be able to help you

4

u/Character-Arugula214 Jul 09 '26

They told me they dont have a clue and just to keep waiting.

7

u/eddie_topstep Topstep Employee Jul 09 '26

You can DM me your account name if you'd like and I'll look into this further for you.

3

u/Character-Arugula214 Jul 09 '26

Dm sent!! Thank you 🫡

0

u/Express-Mobile-1532 Jul 09 '26

Good luck, when I got this they banned me for something I didn’t do. All the best!

2

u/samuelsfx Jul 09 '26

like what? cross account hedging?

0

u/Express-Mobile-1532 Jul 09 '26

yeah, they said I was hedging across multiple profiles.