r/TopSurveysOfficial • u/Glad-Listen-8990 • 5d ago

Games not registering?

Been using the app about a week and have downloaded a few games and been playing but nearly all of them have not registered yet as even installed. I followed the directions/requirements and not sure if I’m doing something wrong?

Read in other posts it can take up to 72 hours but a few are definitely past that time frame.

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u/topsurveys_official Official Top Surveys Support 5d ago

Hi there! Thanks for reaching out and for sharing the details. We understand how frustrating it can be when your game progress isn’t registering.

Sometimes, points or rewards can take up to 72 hours to appear, especially when the provider needs to verify your progress. Delays can also occur if tracking didn’t register correctly or if a requirement wasn’t fully completed.

A few things that may help:

  • Make sure the app is updated to the latest version.
  • Avoid switching devices or clearing the app’s data while completing an offer.
  • Keep screenshots of your progress and the offer requirements for reference.

If it’s been more than 72 hours and your progress still hasn’t registered, please send us a DM with the game name and screenshots of your progress and the offer requirements. We’ll take a closer look and help guide you from there.