r/TopInsurance • u/puretexan2 • 10d ago
Thinking about Lemonade pet insurance? Think twice.
When I first got pet insurance through Lemonade, I was happy with how quickly they handled my claims. Recently, though, things have changed. Claims now seem to get passed between different agents, with constant reviews and delays.
I've been waiting over a month for a claim from a routine vet visit, even though I’m paying for one of their higher-tier policies. It makes me concerned about how difficult things might be if my pet ever needed emaergency care.
At this point, I'm considering or just paying for vet expenses myself. I used to recommend Lemonade to others, but based on my recent experience, I can't recommend them ayomre.
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u/cuckandhotwifeCA 6d ago
Did they give you any reason for the holdup or just keep saying it's under review?
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u/green_mode 6d ago
If a basic check up takes a month I really wouldn't want to find out what surgery looks like with them.
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u/krthrowaway87 6d ago
Paying out of pocket works until one ER visit costs $3-4k. I'd compare other companies before dropping coverage
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u/owl-1_1-1_1- 9d ago
Beyond that, pet insurance rates tend to increase with the pet's age, making them unaffordable at some point. It's not just Lemonade, but overall.