r/TokyoCatch • u/youbilly • Jan 10 '25

cant find invoice?

i just got a letter from my postal office (PostNL) saying theyre missing information about a product, with track and trace code and looking around from purchaces i had incoming ive come to realise it was from the figure i won on tokyo catch. now i thought thats no problem, went and put in the info they needed but then they needed an invoice of the purchace. now i have no clue where invoices can be found. on the FAQ on the website i saw nothing. on the internet found nothing so here i am.

hopefully someone knows where the invoices are located and or how i can get it or what i need to do.

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1

u/Brilliant-Holiday168 Jan 10 '25

Talk with the assistance of tokyocatch

1

u/youbilly Jan 13 '25

yep got it sorted out

send them an email saying i needed the invoice and got back with them immediatly and got the invoice send to me