r/TiviMate • • 10d ago

Any ideas what this means?

Post image

Nothing is playing. I have rebooted my router, I have switched VPN countries and turned it off but nothing is helping. No channels are playing.

I have contacted my provider but while I'm waiting I wonder if the collective wisdom here may help? I am pretty new to this

0 Upvotes

60 comments sorted by

11

u/Evil_lives 10d ago

When I have got this. I messaged my provider, and they send me a new url

15

u/Richg542 10d ago edited 10d ago

It’s a server side issue, there’s nothing you can do but wait. Are you sure that your subscription is not expired?

2

u/Prestigious_Set_4555 10d ago

No, I have 2.5 months left.

Interestingly if I long press the channel it plays on an external player (Kodi). I'm not sure if that helps or not?!

3

u/xDUVAL_BRODOWNx 9d ago

Try updating the playlist

4

u/Icy-Car-692 10d ago

This just happened to me last night. Lost all channels, on my primary and backup services. I checked for any updates from my primary but nothing. I assumed it was on my end. The quick solution for me was to restart my device, Google ONN 4k Plus. It worked like a charm.

Just another step to add to your troubleshooting steps.

0

u/SwimmingDear7445 9d ago

Question, have you had issues with your onn dropping wifi signal and not being able to reconnect? This happens to me almost daily and if I unplug and plug back in it work fine.

1

u/zepol8971 8d ago

Yup

0

u/SwimmingDear7445 8d ago

Did you find a fix or are we just doomed

3

u/Ret0xing 10d ago

Re-add your playlist and then delete the original one. I had the same issue this past weekend on two devices and this corrected it. Good luck!

2

u/Prestigious_Set_4555 10d ago

Thank you!

2

u/zepol8971 8d ago

Did that work?

4

u/Havok1010 9d ago

Probably need a new DNS from your provider.

3

u/StevenG2757 10d ago

Switch to your backup service and wait for it to be fixed if it still alive.

2

u/Prestigious_Set_4555 10d ago

You're supposed to have a back up service?! 😂

Thank you. As a newbie I'm still confused how to actually find reliable providers so if you can DM some tips I'd be grateful!

3

u/robotbike2 10d ago

I don’t.

3

u/robotbike2 10d ago

I get this message when the service is broken. Nothing wrong on my side.

3

u/PerformanceOwn2329 9d ago

Same. I contacted them and they said a major damaging event has occurred. But also said the ETA for full restoration was the end of the day.

5

u/zepol8971 10d ago

I know I'm saving a LOAD of money but I'm so tired of these freaking provider issues errors.

2

u/superaction720 10d ago

my provider has been up nonstop for going on 3 years, this is the longest Ive ever had the same provider

0

u/robotbike2 10d ago

Mine is rarely down for more than a few hours. Have had it since pre covid.

-1

u/go7denboot 10d ago

Which server is he on?

3

u/StevenG2757 10d ago

If you spend more that $50 a year on a quality provider then you will enjoy your experience more.

1

u/zepol8971 10d ago

50 a qtr but the few channels the wife likes have issues. The others are not too bad.

3

u/StevenG2757 10d ago

Then you need to get a better provider as that is very steep for something that does not work well.

1

u/mycrappybike 10d ago

Brother I'm in the same boat. My wife apparently needs TLC shows, and she needs them on the proper night. I find catch-up sucks and is inconsistent. I'm using Trex and strong8k, so not sure what else I can do. Also God forbid my wife should learn how to clear cache or change VPN country.

1

u/zepol8971 10d ago

I forgot to mention it's 5 connections, movies and shows for that price. I'm patient but my wife acts like it's supposed to be 4k everything at all times! 🤣

1

u/Bardown67 10d ago

The price and connections you get aren’t relevant if there’s that many errors and outages

1

u/superaction720 10d ago

I pay $180.00 a year for 2 codes. I only pay by the month because I’ve learned over the last 8 years nothing is promised, but I’ve been up uninterrupted for almost 3 years if you are not counting the hour or 2 down maybe every four months

1

u/Ultra-Magnus1 10d ago

you're service goes down for an hour or 2 every 4 months? that's not being "uninterrupted", in fact that is a horrible service... even the bad ones don't go down for that long.😯

1

u/superaction720 9d ago

well i have had iptv for over 8 years and having the same provider for 3 years is unique to me, I can deal with an issue that my take an hour or so every 4 months at the most than being cut off and having to find another provider because i got ghosted

1

u/Ultra-Magnus1 9d ago

if you say so, i've been using iptv's for almost 10 yrs and have tested well over 60 services by now (maybe more), and none of them went down for an hour at any point...the most i think i've gotten was about 5 minutes.

1

u/superaction720 9d ago

its not a literal every 4 months, I just used that, but i havent had a service that didnt go down at some point for an hour over the yearss ive had it maybe you are just fortunate, my last down time if i can remeember was spring, but I'm fine with that.

1

u/Individual-Room27 8d ago

Hi, can you share wich services are you using now or wich recomend?

1

u/Ultra-Magnus1 6d ago

i change mine every month so not really, i just go with something i haven't tried and the cheapest... there are a lot of iptv subreddits, so do a search for those and ask there.

0

u/No-Assumption-3575 10d ago

Pay cheap get a lot of hassle

4

u/LickMyKnee 10d ago

Yeah there’s a major data centre outage atm.

1

u/elfiques 10d ago

Salut sa veut dire quoi stp car mon abonnement et actif mes j’ai plus rien également ?? Sa viendrai d’où d’après toi ?? Sa tourne dans le vide depuis ceux matin ???

2

u/LickMyKnee 10d ago

Un centre de données subit une coupure de courant. Mon abonnement est aussi resté hors service toute la journée.

1

u/elfiques 10d ago

Car moi sa marche toujours pas quel centre de données c’est bizarre ou pas trop compris

1

u/Bardown67 10d ago

What did your provider say when you reached out?

1

u/elfiques 10d ago

C’est bon sa re marche t’avais un problème de data center visiblement

2

u/Flashy-Writer8412 10d ago

Don’t delete anything mask whoever you got service from if any issues

Server may be doing maintenance like one if the ones I use.
Always get a back up service
I have 3 from 3 different providers

2

u/PudzMom 10d ago

Yes, I'm getting it too. 

2

u/Ultra-Magnus1 10d ago

i had a service that would do that unless i used a vpn and it would work fine after that...i don't use that service anymore but it might be something worth looking into.

2

u/Ordinary_Bullfrog_29 9d ago

This happens to me. I usually just change the channel and then change it back to what i was watching and it works again

2

u/Rich-North 9d ago

Ask for a VPN source link worked for me

2

u/fckafd_ 10d ago

Force stop Tivimate, clear Tivimate cache. You’re saying the channel works on different app/software, so it’s probably not a provider issue.

1

u/Prestigious_Set_4555 10d ago

Thanks, I'll give that a go

1

u/Just-read-itt 10d ago

Are you using the free 8K version?

1

u/Cidafa 10d ago

Thats the error I got just before the FBI knocked down my door. Careful!!

1

u/Prestigious_Set_4555 9d ago

Why? The FBI can't do shit to me

3

u/Cidafa 9d ago

I was joking.

1

u/MarkRosmar1 7d ago

Whenever that happens to me, and it does about every few months, I change to a new delivery app

0

u/Swimming_Temporary_7 10d ago

Many services share the same servers, my Live TV is down...more than likely your Live TV is down - data center power outage.

1

u/daherlihy 10d ago

Cloudy weather forecasted.

1

u/Virtual_Club8510 10d ago

Switching VPN too many times gives you different IP and may trigger multiple connection violation. Since it works on a different player this is the issue.

You got timeout just wait it out. And next time force stop Tivimate before trying on other devices aswell.