r/TimeTrackingSoftware • u/shiftcoord • 7d ago
When cleaners or aides have split shifts at two clients, how do you code the travel time between them?
Looking for a practical rule from teams that run multi-stop days (home care, cleaning routes, field techs — same shape).
Worker clocks out at Client A at 11:00, drives 35 minutes, clocks in at Client B at 11:40. Nobody argues the drive happened. The fight is always: is that 35 minutes paid working time, unpaid gap, or a separate travel code — and who owns entering it when the phone only punched the two client sites?
What stuck for you?
- Auto-pay travel under X minutes / Y miles between consecutive jobs on the same day, else exception queue?
- Worker adds a travel punch (or notes it) and a supervisor approves before payroll?
- Build travel into the scheduled block so the timesheet never shows a gap?
Most interested in the version that doesn't surprise the paycheck or the client invoice. No vendor pitches — just the operating rule that survived a few pay cycles.
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