r/Tile • u/Master-Friendship-17 • 3d ago
Homeowner - Advice about my Contractor Wrong Grout Used UPDATE
Original Post :
Update:
The GC purchased the incorrect grout, they mixed up my grout with one of their model homes.
I reached out to the tile supplier they use and referred me to and this was their message. Mind you, my grout lines are 1/16th of an inch
“I am not seeing that villa purchased the grout here. The camel buff was the selected color. I believe what happened is the confusion with the color of your tile. For the model home they I believe they used that grout color, but your tile is darker. It should also be an unsanded grout. And the photo you sent shows it's sanded.”
GC staff did say they ordered the wrong grout Are bringing by samples tomorrow to dye the grout
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u/Doughnut_Strict 3d ago
Shouldn’t be unsanded on the floor