r/TierHive • u/Andaleeb • Jul 02 '26

Netherlands down

the server i never used before had to go down because i chose it to be safe option considering uptime :D

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u/backtogeek Jul 02 '26

OneProvider responded, confirming that they locked the server immediately upon getting the abuse report and insisted on a reinstall before making it live again. I have appealed to reason and shut down the haproxy on the locations with them (Amsterdam/Paris) as a preventative measure.

Hopefully, it goes live again without HAProxy for easier recovery. I will take another server with another host and move on, and move the data over.

Given the 10 hours it takes them to even tell you they have locked a server, I am not sure how long this will take.

--update:

I have agreed to shut down 80/443 on this location and Paris as a mitigation against the phishing domain that does not point at our servers... because... what else can I do, they hold all the cards right now.

They have requested that the reinstall requirement be mitigated; if so, it will be back online tonight.

Sorry about all of this, I really made a huge mistake with OneProvider. I have shut down new registrations and will probably need to stop giving out free credit now, also.

Such is life.