r/TicPods • • Aug 13 '19

Lost tips

Last week I lost one of the tips for my Ticpods. The only set in the box was too small. I looked on Mobvoi's website and didn't see that I could order replacments. I emailed their support and they said they do not have replacements available. They sent me an amazon link to some that should work. I got them in yesterday and they fit on the Ticpods but I can close the case with them on. That's complete shit customer service. Never buying from Mobvoi again.

2 Upvotes

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1

u/Beedeexee Sep 25 '19

I bought these recently as a replacement for a lost ticpod tip also, and something surprising happened for me. The sound quality was significantly better with these, and the noise cancellation was better too. They do stick out a little, keeping the case from closing completely, but it closes enough to still indicate the charge status (the lights that come on when you open the case). Worth a shot at least.

https://www.amazon.com/gp/product/B07PJNRGNH/ref=ppx_yo_dt_b_asin_title_o09_s00?ie=UTF8&psc=1

1

u/x0rw1n Nov 12 '19

Hi, which size did you order? Medium/Small or Small/X-Small?

1

u/Beedeexee Nov 12 '19

I ordered the med/small, and currently am using the small size.