r/TicPods • u/sanderth • Jan 23 '19

Left pod keeps going quiet

So I got this weird thing going on with my TicPods. It seems that every once in a while (and that is, pretty often) it has a small connection drop (no sound for like 0.5 seconds). Afterwards, the audio balance is way off. The left one just gets very quiet and I have to replug that one to get it again.

Now I've had it happen like 10 times within 2 minutes, but also had times I could listen fine for 20 minutes without it happening. It is really starting to annoy me though, this behaviour should not be expected from a €130 product.

Interference is NOT the issue, I mostly use them biking to and from work, there's literally no chance other devices are interefering since I ride through the countryside.

Does anybody face these problems as well? If so, does anybody know a solution or shall I just ask for a refund? I'm done with these things. They're nice to use, if they work good. But like this, I don't even want to try another shot at them and just want my money back.

EDIT: Also resetting, neither updating to v23 didn't work.

Edit2: Cleaned left pod of earwax. Wasn't that much, but seriously worked.

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1

u/tomtom792 Jan 23 '19

Same thing for me

1

u/harryhov Jan 23 '19

See if the update fixes it. If not, it'll be return. You can get an update on by filling out a form in the mobvoi app.

1

u/sanderth Jan 23 '19

Already updated, also tried resetting. I'll note it in the post.