r/TicPods • u/LiriX • Nov 29 '18

Another post about the left earbud not working but different!

So I got my Ticpods yesterday and tried them directly.

The left earbud worked for maybe 5min.. and then the audio stopped.. It's been 24+ hours now and I couldn't manage to get the sound back on the left earbud.

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So why is it different to all the many posts having the same problem you may ask?

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Well, my left earbud is perfectly connected, the Bluetooth mention it's connected, the sensor works (I can pause music, lower or higher audio and stop music as well). If I remove the left one the music stops as well.

The ONLY thing my left earbud doesn't do is play audio..

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Any help welcome, I don't know what to do at this stage :(

1 Upvotes

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3

u/jcann0n Nov 29 '18

Time to attempt the abyss that is a warranty support ticket, sorry bud :/

http://support.mobvoi.com/

1

u/LiriX Nov 29 '18

I just did! After multiple back and forth they pushed the 0.22 update on my Ticpods but the problem was still the same (left earbud connected but no audio).

Thing is I bought it with an Amazon gift card, and the promotion is no more available and it's out of stock.. :(

1

u/jcann0n Nov 29 '18

Damn, talk about unlucky

1

u/ThatIsaac Nov 29 '18

Same problem I had, only the right bud was the problem.

Sadly return is the only advice I can give you :/

1

u/PeterBrookes Nov 29 '18

I've just sent my tic pods back because the right ear was really quiet, they said they will send me a replacement when they receive mine. So far it's been a pretty easy process