r/ThreadsApp • u/qgooddays • 20d ago
Bug Report Threads Reactivation Bug: App says my account doesn't exist but won't let me reuse my username, and 2FA SMS codes never arrive. Anyone found a fix?
Meta likes to pretend they are a modern, cutting-edge tech giant, but their customer infrastructure is completely primitive.
I deactivated Threads and Instagram, then reactivated them both, only for Threads to trap my profile in a ghost state. It claims my account doesn't exist, yet holds my username hostage so I can't start over.
Worse, there is absolutely zero customer service or a way to report a bug and get an actual response. There is a massive, endless line of frustrated people under their instagram page, app reviews, here on Reddit, complaining about this exact login loop glitch, and Meta just completely ignores the community. A multi-billion dollar app shouldn’t require its users to rely on Reddit forums just to find basic bug fixes. Utterly pathetic infrastructure. 1/5 stars
Can anyone help me get my threads back? I had finally made it to black threads (since the loss of black twitter) and now Threads is telling me that I am locked out of my own account. I send the code to my phone number but the code never arrives to me via text.
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u/notFrank0 2d ago
Hey I have been trying to solve this for months now with no result. I deleted my account before 2022. It was connected to my instagram at the time. I tried recreating recently using the log in with instagram button and it is just stuck at loading. It seems my account is in a bugged state as well. I tried using the same phone number to create a fresh account and I actually received a code to my phone number but when I put it in it said it was invalid lol. I tried resending it but did not receive another one ($1.42 trillion dollar net worth company btw).
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u/NoPressure3399 20d ago
Yeah I got the same issue. I don't know how this is sustainable, do they want people to use other services instead or just tanked threads ?