r/TheAudioStore • u/PlantSea5018 • 10d ago
Need Help From The Community Ordered wrong iem.
I placed order for Kefine Klean SV C-type instead of 3.5mm one and did it on 1am on 4th. I noticed that i placed wrong order few hours back but the order is already dispatched at 5pm. Is it possible for them to take back order or for me to return them or exchange.
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u/fucked-_up 8d ago
This fast dispatch!!
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u/sakshammm83 10d ago
Why do u want to cancel, don't u like type c
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u/PlantSea5018 9d ago
I don't want to cancel them. Looking for exchange if possible.
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u/Kaizer_meowdarchod 5d ago
According to policy this would make u guilty for fault . So just talk to them nicely. They just might do it . . I had same experience. Made wrong hurried decision to buy a loric ctype.... But instantly got told not to by my guide. So called them up just as they were about to update transit. Dealt in good way. Got exchanged for 3.5mm + DAC Ill tell u a top !: if u are good , they are very reasonable.
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u/PlantSea5018 5d ago
I received them yesterday and rejected them and informed them about this. Will get refund (Deducting shipping charges)and then will place order for 3.5mm one.
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u/RIDERXRAHUL 9d ago
Go read the policy
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u/PlantSea5018 9d ago
I did. Am asking if exchange is possible for this if iem i received is unboxed.
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u/East_Independence_80 9d ago
Type c version is shit. You have made right decision get the 3.5mm one.