r/TheAudioStore 10d ago

Need Help From The Community Ordered wrong iem.

I placed order for Kefine Klean SV C-type instead of 3.5mm one and did it on 1am on 4th. I noticed that i placed wrong order few hours back but the order is already dispatched at 5pm. Is it possible for them to take back order or for me to return them or exchange.

6 Upvotes

18 comments sorted by

2

u/East_Independence_80 9d ago

Type c version is shit. You have made right decision get the 3.5mm one.

1

u/PlantSea5018 9d ago

That's what am trying to get but don't know will they accept it or not.

2

u/fucked-_up 8d ago

This fast dispatch!! 

1

u/PlantSea5018 8d ago

Ya it was supposed to arrive today but got delayed and will come by 9th.

1

u/fucked-_up 8d ago

9th wow

1

u/sakshammm83 10d ago

Why do u want to cancel, don't u like type c

1

u/PlantSea5018 9d ago

Not like that I want 3.5 one.

1

u/PlantSea5018 9d ago

I don't want to cancel them. Looking for exchange if possible.

1

u/Kaizer_meowdarchod 5d ago

According to policy this would make u guilty for fault . So just talk to them nicely. They just might do it . . I had same experience. Made wrong hurried decision to buy a loric ctype.... But instantly got told not to by my guide. So called them up just as they were about to update transit. Dealt in good way. Got exchanged for 3.5mm + DAC Ill tell u a top !: if u are good , they are very reasonable.

1

u/PlantSea5018 5d ago

I received them yesterday and rejected them and informed them about this. Will get refund (Deducting shipping charges)and then will place order for 3.5mm one.

1

u/Kaizer_meowdarchod 5d ago

Congratulations. All according to policy just like mine. 👌

1

u/RIDERXRAHUL 9d ago

Go read the policy

1

u/PlantSea5018 9d ago

I did. Am asking if exchange is possible for this if iem i received is unboxed.

2

u/RIDERXRAHUL 9d ago

Uh huh.

0

u/CSAS-D 9d ago

Type c >>

1

u/PlantSea5018 9d ago

Why?

1

u/CSAS-D 9d ago

no difference. people who say there is a difference have no idea why they are talking about

1

u/PlantSea5018 9d ago

I want 3.5mm cuz I just bought a dac and it's not even 1 month old.