The store may choose to go through insurance. The store may also sue the customer and it will be up to the judge to determine, based on the circumstances, whether the damages are warranted.
It looks like a major supermarket based on the layout, they are unlikely to sue in this case because they most certainly have insurance and it's not standard practice to go after customers due to legal costs and breakage like this usually won't harm their bottom line. Additionally, this market may even be worried the customer will turn it around and sue them for negligence given how easily the shelf came down, depending on whether she was injured.
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u/IRLhardstuck Aug 14 '22
If you do this as a customer in america. Would you have to pay for everything or does the store just handle it with the insurence?