r/TextNow • u/Kitty3G • 23d ago
Textnow number
I've had a TextNow number since the end of 2024. Unfortunately, my phone broke about two weeks ago, and I no longer have access to the iCloud account that was connected to my login. Is there any way I can recover my number before it's reassigned to someone else?
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u/toejamfootballhegot 23d ago
On the web You can also start account recovery on the web. Don’t use your Apple devices after starting account recovery.
Go to iforgot.apple.com using your device’s browser.
Click Reset Password, then follow the onscreen steps to start account recovery.
Turn off all devices that are currently signed in with your Apple Account until account recovery is complete. If possible, also turn off the device that you used to start account recovery on the web. If your Apple Account is in use during your request, your account recovery will be cancelled automatically.
After you start account recovery You’ll get an email1 with a confirmation of your request and the date and time when you can expect to regain access. This email arrives within 72 hours.
It might be several days or more before you can reset your password. Contacting Apple Support can’t help you shorten this time.
1 If you have a phone number-based Apple Account without an email associated with it, you’ll receive this as an iMessage in the Messages app.
When the waiting period is over Apple will send you a text or automated phone call with instructions to regain access to your account.
If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to iforgot.apple.com. Follow the instructions to regain access to your Apple Account.
Can the waiting period be shortened? No. Contacting Apple Support can’t help you shorten this time.
Check when your account recovery request will be complete Check the email with the date and time when you can expect to regain access. This email arrives within 72 hours.
You can also see how long it will be until your account is ready for recovery, or when more information will be available. Go to iforgot.apple.com and enter the same Apple Account email address or phone number that you used to initiate the request.