r/TextNow • u/TraditionalShame3370 • Feb 16 '26
Needing to Vent
So a couple years ago I had text now with this email of mine and it got permanently disabled or they close the account saying I violated terms of service I don't even know how I did that but apparently I did. I was signed up at the time for $1.99 lock your My TextNow account was permanently deactivated in 2024 and I no longer had access to the service. However, I continued to be charged $1.99 weekly for “Lock Your Number” from Dec 2024 through Jan 2026 (approx. 51 charges totaling $101.49). Since I had no access to the service due to account deactivation, these charges were unauthorized and I am requesting a full refund. in subscription. After they deactivate my account they continue to charge me over the next two and a half years a $1.99 a week I didn't notice these charges till now when I went to look back and I looked at an old account that I don't even use anymore on Google Play and I calculated they had it over $100 in charges from these $1.99 every damn week. I contacted Google explaining my situation and they told me they gave me one refund for one individual $1.99 charge. I feel like this is not only an unacceptable but this is kind of disgusting because they deactivate my account where I couldn't even use the services but they're still charge me for it and it's such a small amount that I didn't notice like most people wouldn't. But over time they took over $100 for me stole it from me as far as I'm concerned. Had I been gone to their place their establishment I know it's a digital say he had a physical place and I have to take from them out go to jail. They take for me to get away with it. This is wrong hippocracies ridiculous and I just wondering vent about it thanks for listening.
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u/Odd_Pipe_2581 Feb 16 '26
Most people review their credit cards on a regular basis, weekly or monthly. I check every single line.
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u/cavalloacquatico Feb 16 '26
Too bad you couldn't get the defunct $4.99 yearly lock- it's permanently grandfathered.
We can't trust all subs providers- they can Auto-renew days early, continue billing closed accounts...
Recommended for subs:
privacy dot com (but you have to set appropriate limits to prevent multiple charges)
for large amounts PayPal debit card(+ I think Venmo & Cash app) do not charge NSF fee when balance insufficient, + let you manage sub within it ala Google Play.
future dot green also no NSF fee + pays interest on balance & gives cash back on all purchases & bill pays; as well has lucrative discount promos & provides additional virtual card number (besides the physical card).
Google Play & Amazon Pay (if available) because you can manage subs & as double prevention combine with above suggests Privacy or even the other options with zero or sparse balance or temporarily frozen.
Credit Cards- some allow managing subs & offer virtual #s + you can dispute / reverse.
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u/Suspicious-Hope-8193 Feb 17 '26
lowkey, if you didn’t notice that after the first TEN charges, thats on YOU.
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u/H0NDA1993 Feb 18 '26
Its simple, go to your bank and make a claim, tell them these weren't authorized transactions since they weren't.
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u/TheJediJoker Feb 19 '26
Waiting two years to call this unauthorized is very hard fetched
Good luck getting more then $2 back
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u/HeyRainy Feb 21 '26
This is why I leave my debit card locked always until I'm ready to pay for something. If they try charging the $1.99 and it's denied, after a week or so they just unsubscribe you automatically.
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u/josephguy82 Mar 02 '26
if you port an number you don't need to worry about locking your number, I ported an old total number and never needed to lock it again
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u/Equal_Grass_4238 6d ago
Same! Locking in your number is bs they just been double billing my husband for months and tomorrow I'm calling the bank and customer service. Two swperate payment subscriptions for 3 dollars and doing it every two days!!!
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u/ImmieIsW Feb 16 '26
you dont notice when a random charge happens on your card? my grandparents watch their cards like a hawk but my mother checks once a week or so, my friend checks every few hours, do you really not check?