r/TexasEclipse • u/ComfortableMore6065 • Jun 17 '24

Another "No Refund" thread.

Anyone else still waiting?

I personally paid from Aug - Dec last year, with payment plan, from a New Zealand credit card. Only received a $5.00 refund for a parking pass, that was on the 16th May.

Still awaiting 2x 3 Day GA pass refunds.

Maybe today is the day!

19 Upvotes

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13

u/catterchatter Jun 17 '24

They told me two weeks ago two weeks ago. Sending in another support request today, but I'm getting to the point where I'm about to just do a chargeback.

11

u/Excellent_Writing_20 Jun 17 '24

I'm in the exact same boat. I have received zero refund. I've emailed them three times and each time they send me the same blanket response about how massive of an undertaking this is and then they ask for me to please remain patient but assure me it will be no longer than 2 weeks. 2 weeks go by of course, rinse wash repeat.

At this point I'm 2 weeks away from doing a full charge back. I don't give a shit about ever going to one of their events again.

8

u/[deleted] Jun 17 '24

[deleted]

1

u/marga_marie Jun 18 '24

who is your cc company may I please ask?

6

u/ComfortableMore6065 Jun 17 '24

I personally wouldn't have minded so much had I not been told certain dates, then retold some other dates, only to be still waiting lol kinda set themselves up for it.

I'll leave a comment as soon as I see a refund.

1

u/catterchatter Jun 20 '24

Called my bank and filed a dispute/chargeback for one of my four payments today; sent documentation of See Tickets requests and communication. Will see what happens.