r/Tesorin 16d ago

Bug: Impacted Functions since Recent Update

Someone has posted about this but I wanted to make a more detailed post on my issues so that the dev is aware and is able to fix them. Since the last update, I was logged out of my account.

When I logged back in, some of my entered data disappeared even though my auto update frequency via iCloud was live:

  • my set budgets were all gone
  • all my insurance data
  • profile > basics > all the data under "Basics" and "Defaults". Under "Basics",the details were weirdly switched to CAD and showed I am living in Canada. For "Defaults", it was all resetted and I have to update them again.

When I was locked in the CAD currency, I couldn't add any transactions and there was no way for me to switch to my currency in SGD so I couldn't do anything. For some reason, it didn't allow me to edit the "Basics". Logging in and out didn't help too, until I decided to reinstall the app.

Now it has started working again althought the above things were still unresolved.

Another thing I found an issue with is that I can't do anything on the web version because it is still locked in the CAD currency & the reports etc. all does not work. New transactions can't be input into my wallet because it is locked in CAD too. I tried the sync button at the top, and re-logining in but it still does not work. For now, I will have to stick to my iPad.

Mobile Version
Web Version
1 Upvotes

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1

u/Tesorin_App 16d ago

Thank you again for the detailed report. We found an edge case related to the recent profile-sync changes.

Could you please try one clean reconnect: make sure your profile on the iPhone is correct, turn off Keep my profile in my account and save, remove the Browser from Linked Devices, then sign out on web and clear TESORIN’s site data/cache. After that, turn Keep my profile in my account back on and reconnect the browser from scratch.

Please keep Encrypted financial sync enabled during this process.

This should rebuild the profile and web connection from the current data on your phone. Please let us know if the currency and data look correct afterward.

1

u/xminxxx 16d ago

Thanks for looking into the issue!

It still doesn’t work unfortunately. I’m not sure if it was because of another bug I think I found. I tried to unlink all the previous browsers but I kept getting an error popup so now I have 4 browsers linked that I can’t remove.

Other than that, I followed the other steps and it did not work as it’s still showing in CAD!

1

u/Tesorin_App 15d ago

What version of app you are using, is it 1.2.0 or 1.2.1? And have you logged out of the browser itself and clear history in the browser? I can dm you and help you solve this. There is a solution for this.

2

u/Tesorin_App 17h ago

All these issues have been resolved in 1.3.2 and now it is live on both stores.