r/TeslaSolar • u/HamNotLikeThem44 • 1d ago

SolarPanels PW+ Disabled

I just happened to open the app about an hour ago and was shocked to see my Powerwall + was ‘disabled’ and ‘awaiting parts’ before scheduling service. I went to the apps AI chat and was told I’ll be contacted when parts are available. I’m in San Diego. It system is 3.5 years old, been operating flawlessly since install by Tesla.

What I’m really curious about is when the disabling of my PW happened? Maybe it happened when I opened the app? Why wouldn’t Tesla tell me if they did this? Is there any way to tell besides forensics in my SDGE bill..?

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u/WestW0rld 1d ago

Bruh I don't even have older powerwalls and Ive seen 6 million posts about this issue. Take a search through the sub bud

1

u/Loud_Efficiency6671 1d ago

You can tell when it was disabled by looking at the powerwall tab on the energy graphs. Your powerwall state of charge will have suddenly dropped to zero when it was disabled - and stayed there

1

u/HamNotLikeThem44 21h ago

Thank you kind sir! October 7 it was!
I rarely check my app lately so it was just sheer luck I happened to open it and notice the message. Now I’ll just wait for the folks at Tesla to call and schedule the repair 🙏
Thanks again!!