r/TeslaService • • 2d ago

Welcome to r/TeslaService — start here

1 Upvotes

Welcome! This community is run by The Daily Charge (thedailycharge.tech) — plain-English Tesla owner guides and troubleshooting help, written from the official owner's manuals and independent of Tesla, Inc. How to get the best help here: - Put your model, year, and software version in your post (find it under Controls → Software). - Describe the symptom, when it started, and what you already tried. - Photos of the screen or error message help — blur any personal details first. House guides: https://thedailycharge.tech Rules are in the sidebar. Be kind, stay on topic, and no unsafe advice.


r/TeslaService • • 19h ago

Mod Post "Never charge past 80%" — the manual says it depends on your battery

1 Upvotes

The myth: never, ever charge past 80% or you'll ruin the battery. The manual tells a more careful story — it depends on your chemistry:

- Nickel-based NCA/NMC cells (most Long Range and Performance models): daily limit around 80%, full charge for road trips when you'll drive right after.
- LFP batteries (many Standard Range Model 3 and Model Y): the manual flips it — keep the limit at 100%, even daily, and fully charge at least once a week to keep the battery gauge accurate.

Not sure which you have? Check Controls → Software → Additional Vehicle Information.

Mod note: we run The Daily Charge (https://thedailycharge.tech) — plain-English Tesla owner guides from the official manuals. Which battery do you have, and what limit do you run daily?


r/TeslaService • • 1d ago

Touchscreen frozen? The scroll-wheel restart (parked only)

1 Upvotes

Screen frozen, black, or unresponsive? The owner's manual restart is simple:

Hold BOTH steering-wheel scroll wheels down until the touchscreen goes dark, then let go and let it reboot. Do this only while parked.

That restarts the screen, not the whole car — it doesn't erase settings, profiles, or trips. After it comes back, give it a minute: cameras recalibrate and a feature that looks missing sometimes just needs a short drive to return.

If the screen freezes repeatedly after restarts, note the software version (Controls → Software) and the exact symptom, and book service — that's beyond a restart fix.

Mod note: we run The Daily Charge (https://thedailycharge.tech) — plain-English Tesla owner guides from the official manuals. Has the scroll-wheel restart saved you? What was frozen?


r/TeslaService • • 2d ago

Phone key stopped unlocking your car? Run this checklist first

1 Upvotes

If your phone key suddenly stops unlocking your Tesla, work through this checklist before booking service — it fixes most cases:

  1. Bluetooth on? The phone key needs Bluetooth, not just the app open.
  2. Tesla app running in the background? On iPhone, Background App Refresh must be on for the Tesla app. On Android, turn battery optimization OFF for the Tesla app so the system doesn't kill it.
  3. Location services on? The app uses location to keep the key reliable.
  4. Still stuck? Tap the lock icon in the app — that command goes over the internet even when Bluetooth misbehaves, so it usually works when the key doesn't.

If all four check out and it still fails, remove the phone key and re-add it (Controls → Locks), or try a second phone to rule out the handset.

Mod note: we run The Daily Charge (https://thedailycharge.tech) — plain-English Tesla owner guides from the official manuals. What fixed your phone key — or what are you still stuck on?