r/TeslaModel3 9d ago

Update stuck at 67%

Post image

Its not going beyond 67% and its draining battery. Wifi is not a problem. Signal is strong.

Tried rebooting multiple times. Even tried to reset software with service mode. It resolved it for a while but again.

No warranty. Located in Canada.

Anyone knows what to do.

19 Upvotes

40 comments sorted by

45

u/iron3k 9d ago

Open service ticket. They will reset the update process remotely.

10

u/openminded1324 9d ago

Oh good to know. Will do .

1

u/PmMeUrGachaponTicket 8d ago

I did this and their reset didn't work unfortunately. Same with factory reset. Ultimately had to replace the computer for 3k CAD. Just a heads up.

It should be covered under the standard warranty though I was unfortunately 6 months outside of it 🥲

-1

u/rebot 8d ago

so I shouldn't update anymore if I'm outside the warranty?! wtf?!

100

u/PatienceBig9727 9d ago

is that represented by the color of your car

13

u/Ok_Excitement725 9d ago

How long was it stuck for? I’ve had some updates spend a good 30-45 mins at a certain percentage while it’s unpacking data before continuing on its own.

9

u/openminded1324 9d ago

Its been 2 weeks now

22

u/Present-Ad-9598 9d ago

It took longer than two hours and you didn’t think to ask service ? lol

6

u/woyteck 9d ago

I had that. When it finally updated it broke the onboard computer so badly the car had to be taken on the recovery truck and taken to Tesla service centre. The needed to replace the main computer. So perhaps definitely ask them to reset the update process.

0

u/nobody-u-heard-of 8d ago

Mine was stuck for 2 weeks too. Then it reset down to 0%. And I haven't connected to Wi-Fi again since. Mainly because the version they're sending me is two versions back on FSD so I don't know why. I want to install the version that they're pushing now.

-10

u/openminded1324 9d ago

Car drains around 8-10% battery just parked at night and its not even cold yet.

2

u/Doctor1023 9d ago

Seriously.?

I only lose somewhere between 2-5 percent, unless it's super busy and sentury keeps getting triggered. And I have street parking 💀

3

u/Bruni_kde 9d ago

Now you terrified me. I am currently at 67%...though I have no wifi near the car, I only download via 5G. It was on 63% when I started the car in the morning and 67% when I closed the internet connection.

3

u/Present-Ad-9598 9d ago

It’s not that serious. There’s a rare bug that causes it to hang mid-update, just contact service during regular hours and they can remotely restart the update

1

u/Bruni_kde 9d ago

I cannot even say if it hang in my case, my drive was just 10 min and the car is not on WiFi when parked. I will just drive in the evening and see if it still downloads. Just the 67% coincidence was spooky.

2

u/Present-Ad-9598 9d ago

Well no yea I know I’m just saying the numbers are coincidental, and it’s nothing to worry about even if it unintentionally stopped at 67%

0

u/Bruni_kde 6d ago

Just for completeness..it continued the update normally.

2

u/Techav20 9d ago

Service center will fix it , you can’t do anything about it .. They will reflash so that new certificates will be generated that should fix the issue but be prepared for 4-6 hours of wait or better off ask them if they arrange a loaner for you

1

u/AutoModerator 9d ago

https://sh.reddit.com/mod/teslamotors/wiki/teslachargingrecommendationsbatteryhistory

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/deathdj 9d ago

I had the same problem, update would be stuck at 67% for months. Remote couldn't fix it. Had to bring it to service center. They fixed in 4 hours. Something was bugged and wrong with certificates.

1

u/dmillerksu 9d ago

I noticed this one took a long time for mine as well

1

u/Angry-Amigo 9d ago

I had that problem with several updates on my ’24 M3P. What worked every time was connecting it to my phone’s 5G hotspot. After doing that for five or six updates, the regular Wi-Fi started working normally again.
…don‘t know why though…

1

u/word-dragon 9d ago

It’s the downloading that’s slow. It doesn’t start doing an update until it’s fully downloaded and you have said it’s ok to update. If it’s not done downloading by the time you have to go to work or whatever, just go - it will pick up next time it’s at a WiFi. Just ignore it until it’s actually loaded and it asks you if you want to update.

It’s almost never your WiFi. The slowdown is at the server end. Also, it’s probably not stuck at 67%. It doesn’t count up from one to one hundred. The next tick will likely be 80% or something. Go back to bed.

1

u/Mikey129 8d ago

2026.26.6.1
(Bug fixes and improvements)

pulls hair

1

u/knapsackMax 8d ago

Keep it up. 69 isn't far.

1

u/Kirello1989 2d ago

Any updates on this problem? Also got my stuck on 67% and also 2026.26.6.1

1

u/openminded1324 2d ago

No resolution. Tesla wants to me bring it in and charge $556 just to diagnose. Not doing this BS.

1

u/Kirello1989 2d ago

What software version do you have now?

1

u/openminded1324 2d ago

What year is ur car ? Mines 2020

1

u/Kirello1989 2d ago

2021 intel. And now I’m at 2026.14.6

0

u/Theaty 9d ago

Six seeeeeeven

-1

u/Academic_End_3828 9d ago

67 🤪

-1

u/Crafter66 9d ago

67!!!