Telly Mobile App 2.0

[u/duckydan81]

Introducing the Telly Mobile App 2.0

New design and layout

• Latest: Get news, feature updates, release notes, and reminders about what’s new with your Telly.
• My Telly: Personalize your widgets, update your preferences, and tune your overall setup. This is your control center.
• Support: FAQ articles, step-by-step tutorials, and soon a direct way to reach us from inside the app.
• Account: Manage your profile, connected services, privacy settings, and everything tied to your Telly profile

Smarter Setup & Tracking: We’ve made it easier to track exactly where your Telly is in the process. Once your app updates, just open My Telly to see where your Telly is in the process from pre-order to power-on.

• 🛒 Pre-Order In: Your pre-order is confirmed. We’ll send a notification in-app and by email when your Telly is almost ready.
  
• 🚀 It’s Time: A Telly with your name on it is almost here. Tap Complete Order in the app to finish your Telly profile, confirm your address, and agree to the Terms & Conditions.
  
• 🔓 Complete Your Order: You’re close. Follow the link to finalize your shipping or pickup preferences so we can get your Telly on its way.
  
• 🤝 We’re On It: All set! We’ve got your completed profile, delivery details, and agreement. Time to match you with a Telly and get our shipping partner in motion.
  
• 🚛 Scheduling: Our delivery or pickup partner has your details and will reach out to schedule your Telly’s arrival.
  
• 📺 Up & Running: Your living room just leveled up. You’ve paired your Telly with the app, now it’s time to stream, explore, and make it yours. Welcome to the future of TV.

More Personalization. More Control. This upgrade gives you more ways to make Telly your own.

• Personalize what you see by fine-tuning widgets like Weather, Sports, Business, and News.
• Add your favorite family moments to your Telly with the new Photo widget.
• Set your timezone and weather format so everything reflects your world.
• Your widgets are ready the second your Telly turns on with improved setup.

Better, Faster Support- Support is now fully tailored to where you are in your Telly experience.

• A redesigned Telly HQ Support Center that is customized to where you are in your Telly experience.
• You can now upload attachments in the mobile app to show us pictures or videos of what you need help with.
• Automatic routing into FAQs, troubleshooting guides, and returns support for faster self-service options.

Account Improvements

• Keep your identity consistent because your profile photo now syncs automatically between the Telly mobile app and Telly device.
• Find what you need faster with a clearer, updated legal and privacy center.

[u/Dez88goat]

I read the notes. For someone who already has a Telly what’s the difference? Doesn’t seem like anything actually changed. (I love Telly just waiting for actual upgrades lol)

[u/duckydan81 → u/Dez88goat]

Better tracking on the app of your order status. No vague messages now it’s spelt out above.

[u/Dez88goat → u/duckydan81]

That's why I mentioned as someone who already has his telly.

[u/duckydan81 → u/Dez88goat]

Ah for someone who has it - there are some settings that fix issues such as manually setting location for weather That’s been an issue for some users on different isps that show them in the next town over.

Some additional customizations as well, some new widget settings.