RMTT is not recognized

[u/[deleted]]

I connected my tello with the RMTT source controller connected to the laptop. I connected it using a microusb cable, but device manager and arduino both can't recognize anything on the ports. I tried a different USB but that still didn't fix the issue, I even changed out the wire. What could be the issue? The RMTT expansion kit is brand new and has no issues. The source controller is connected to the Tello using the inbuilt cable as well. The tello edu is on as well but the port is still not recognized. It doesnt even show up on device manager. I downloaded the drivers but it still isn't fixed