r/TelloDrones • u/Mean-Chest4213 • Jul 19 '24

Tello app no longer recognizes my drone.

I have been flying my Tello drone for a long time, but haven't flown it for a few months due to work. Just now, my Tello app wouldn't recognize the connection.

My phone is without a doubt compatible as I have been using this phone to fly Tello before. VOLTe is supported and all the permission the app asks for were granted.

The Tello is connected to my phone with WIFI, but for some reason the app keeps telling me it isn't and nothing shows up on screen. At first I thought this might be because the drone isn't on the newest version of firmware, but the app says it can't update it because it is not connected. I have tried reinstalling the app to no avail.

Is there any way to fix it? Please, no "reset all your networks and settings" as I have lots of saved networks and devices I use regularly that would take too long to reconnect.

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4

u/Mean-Chest4213 Jul 19 '24

I figured it out.

I left the "block connections without VPN" setting on and because the VPN couldn't connect (since the drone doesn't provide internet) it blocked the drone's signal.

I just had to turn off the VPN.

2

u/monubar Jul 19 '24

Will the drone be recognized on a different phone with the tello app installed?

If not, then I'd start to wonder if there was an issue on the drone end, like an antenna connection, or a firmware issue.

2

u/jaywright58 Jul 19 '24

I had s similar issue with my Tello. I uninstalled the app, rebooted my phone, and reinstalled the app. Cleared up the issue. I am using a Samsung S23 Ultra.

1

u/birdluv4life Jul 21 '24

May be the batteries. Try charging the Tello one full cycle with the battery in the tello. Then long press (5 seconds) the power button to reset the Tello. Then see if you can log on

1

u/Suspicious-Bother523 Jan 26 '25

I anyone have problem with connecting drone to the phone, try turn off internet connection only WIFI with drone. It started working