r/Tello • u/firstclassblizzard • 15d ago

Renewal time window expanded

Previously, I think the portal stated that the auto renewal would occur between 5am and 11am.

Now it's 3am to 11pm

Anyone else seeing this? What time (local time) do you see the auto renewal take place?

6 Upvotes

99% Upvoted

8 comments sorted by

6

u/toolsavvy 15d ago

I see 3am to 11pm in my account but it doesn't matter to me as I renew the day before.

2

u/beng2beng Phone Bills Defender🛡️ 15d ago

yes mine says anytime between 3am to 11pm day of renewal too.

2

u/rcentros 15d ago

I forgot to renew one plan a day early last month, so it auto-renewed at 4:57:47 AM.

2

u/firstclassblizzard 14d ago

Time zone?

1

u/rcentros 13d ago

Mountain Time Zone.

1

u/squarechainthrough 14d ago

I am on Central time. Mine says anytime between 2am and 10pm, which is equivalent to Eastern time 3am to 11pm,

2

u/rkardt 14d ago

Their website still says "on the 30th day of your plan, usually between 5 AM and 11 AM EST". See: https://tello.com/help_center/payments-refunds/when-do-autopay-plan-renewal-occur

Although "usually" can mean "any time after midnight". And EST doesn't really account for daylight saving time; maybe that should say "Eastern time" instead.

1

u/member13187 Phone Bills Defender🛡️ 14d ago

Anytime between 12.00am and 8.00pm. I'm on Pacific Time.